Photoshop: Not able to open multiple files after newest Windows 10 security updates

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  • Updated 2 years ago
  • (Edited)
Photoshop stop working after I try open more files at once, and it is not provided with any error notification. First it occure after windows 10 security update and it is concerns all computers in our company. Reinstall of cloud or reinstall of PC didnt help. Can not remove security update because it is security :D thanks for ideas for fixing
Photo of Zuzana Obetkova

Zuzana Obetkova

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Posted 2 years ago

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Photo of Akash Sharma

Akash Sharma, Digital Imaging Technical Support Consultant

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Hi Zuzana, 

Sorry about the Photoshop crash after the Windows security update.
Which version of Photoshop are you using and what format and size of files are you working on? 
Do you see a crash thread generated for Photoshop in the Windows Event viewer? See how to get crash report from Event viewer: and share the report with us.

Akash Sharma
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Micah Ponce

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Having the same issue. No crash report it will open a couple of files and then just freeze. Using Creative Cloud version. Files are approximately 5 mb each but was able to open 10 files at a time previous to this.