Not able to import panorama pictures from my phone Samsung Galaxy S7

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  • Problem
  • Updated 2 years ago
I try to import several pictures taken on my phone, copied to my computer into Lightroom (Version 2015.7 Win 10), but Lightroom has problems to read panorama photos. I think the phone puts additional information into the photo to be able to show how its taken in addition to the full panorama. When open in IrfanView, it shows up and when saved with IrfanView it can be imported without problems. But the file is much smaller than before. If I try to import the same photo in Lightroom Mobile (LR Android v. 2.1.2 | Android Version 6.0.1) on the phone it can also not be imported. This problem might show up with other panoramas taken by phones too.
I will add a link to a example file.
Photo of Daniel Drews

Daniel Drews

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  • not satisfied

Posted 2 years ago

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Photo of John R. Ellis

John R. Ellis, Champion

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The phone is generating panoramas that don't conform to the JPEG standard.  Many programs other than LR can't read the panoramas.  You should send feedback to Samsung about it. 

The workaround is to open and resave the panoramas in a program that can read them.  See this thread for details: Re: I can`t open panorama photos from my samsung s7