Lightroom: No sound/audio when playing mts video

  • 13
  • Problem
  • Updated 2 years ago
  • Acknowledged
  • (Edited)
mts and m2ts video plays in lightroom 4, but without sound/audio. is this a known bug?
Photo of Lily Levy

Lily Levy

  • 3 Posts
  • 0 Reply Likes
  • concerned

Posted 7 years ago

  • 13
Photo of Paul Kleczka

Paul Kleczka, Employee

  • 44 Posts
  • 5 Reply Likes
Official Response
I worked with Lily offline.

Unfortunately, because of licensing restrictions, Lightroom only supports Dolby Digital audio with 2 channels or less. The files in question had Dolby 5.1 audio. So it appears the behavior of playing video with no audio in Lightroom is as expected.