I upgraded to Photoshop Elements plus(20gb of storage and scrapbooking capabilities) and my account is not recognizing this. I do have a confirmation email but even after rebooting the computer, my account still shows the free version.
yes I tried that, I figured out that it had to do with my antivirus/firewall, not accepting cookies. I think that I figured that part out, by accepting more cookies. Then after about 12 hrs, it recognized my membership. Thank you for replying to my question,