Photoshop: No image preview on Open dialog box in CS6

  • 86
  • Problem
  • Updated 2 weeks ago
  • Solved
  • (Edited)
The preview window in the "Open" dialog box on Windows is gone in Photoshop. So if I click on a PSD file (once) to preview it, there isn't one. I have to completely open the file or go digging for it in Bridge. This is a very fundamental feature that needs to return, especially for those of us that have hundreds of files to dig through. PLEASE fix this.
Photo of Brady Miller

Brady Miller

  • 37 Posts
  • 11 Reply Likes
  • frustrated

Posted 4 years ago

  • 86
Photo of tammie burgos

tammie burgos

  • 2 Posts
  • 0 Reply Likes
This makes my work very difficult, I cannot find anything!
Photo of stephen gagnon

stephen gagnon

  • 4 Posts
  • 0 Reply Likes
This is very annoying. Open is one of the most basic functions of any program. How can you screw this up? FIX IT NOW!

Make it work in List view and Detail view. Switching to Bridge just to open a file - ridiculous. FIX IT NOW!

It was in CS5, you must know the codes. FIX IT NOW.
Photo of Wessam Khalil

Wessam Khalil

  • 1 Post
  • 0 Reply Likes
When open the "Open-file dialog" and choose a file to open:

- In Photoshop CS5: you have the ability to see a preview of the selected file you are about to open in the preview section at the bottom of the dialog window.

- In Photoshop CS6: No preview appears.

I was using this feature a lot when I am trying to open a .psd file, and now it is gone.

This reply was created from a merged topic originally titled
Photoshop: Why is the Preview in the "open-file dialog" no longer available?.
Photo of Mohammed Amjed Khan Abro

Mohammed Amjed Khan Abro

  • 16 Posts
  • 0 Reply Likes
Photoshop CS6 isn't able to show the preview in open dialouge box b/c Adobe wants that their user use Bridge for that purpose, & Bridge still builts heavy cache,
check this link for Bridge.
http://forums.adobe.com/thread/745353
after seeing this you must think that Adobe ............. !!!

This reply was created from a merged topic originally titled
Photoshop's open Dialogue Box is not Showing PSD preview..
Photo of Kyohei Maru

Kyohei Maru

  • 1 Post
  • 1 Reply Like
I saw this when I was running the beta version and then bought the full hoping they had fixed it. Now that I see they haven't it's just ridiculous. I hate bridge. It's clunky and slow.

I work with raw CR2 files and TIFF's and I hate not being able to simply use the Open dialogue box to see what the image is. I should be able to see it without having to open it. And the fact that you can't even see a simple PSD file in the open dialogue is beyond stupid.
Photo of John McAssey

John McAssey

  • 157 Posts
  • 6 Reply Likes
Not a big problem for windows users the can install the low cost FastPictureViewer codecs. The them installed you can view Thumbnails of RAW and PSD files in Windows File explorer in addition the the file formats Windows supports thumbnails for. Thumbnails are also available in File open dialog including Photoshop file open dialog.
Photo of Brady Miller

Brady Miller

  • 37 Posts
  • 11 Reply Likes
I'm sorry John...but that is NOT a fix. I have something like you mentioned installed and while it's somewhat of an improvement over nothing at all, it's still extremely lacking. That still doesn't allow me to browse my files by LIST view. My customer folder may have as many as 100 files in each one. Scrolling through massive thumbnails with that many files isn't for everyone. A lot of Windows users actually prefer browsing via LIST view. Without the preview window at the bottom, your only option is to open it or switch to thumbnail view every time. I work as fast and efficiently as possible, and this really is one of those things that cuts down my momentum in workflow throughout the day.
Photo of John McAssey

John McAssey

  • 157 Posts
  • 6 Reply Likes
Adobe changes the behavior of their Products over time, Its not a bug a old feature has been removed. No different then other GUI Adobe removed. Other features like Extract(good thing to remove) and Picture Package. If the noise level is high like Contact Sheet II and PDF Presentation Adobe may restore the feature in the future. Its NOT a Bug no FIX is required.
Photo of Brady Miller

Brady Miller

  • 37 Posts
  • 11 Reply Likes
I disagree John. Seeing as how the preview is still there on the Mac version of Photoshop, it sounds a lot more like negligence to take as much care on the Windows side as they do on the Apple side, or just something they flat out missed on accident. Plus, we're not talking about a stupid tool nobody uses or that another tool does better, we're talking about a very basic UI function that's been around in Photoshop for years that makes no sense to remove. It's almost like taking out the "Open" or "Save" function and Adobe just saying "Those don't need to be there because everybody should be using Ctrl+O and Ctrl+S." It's about options and customer usability. And usually the reason for pulling a feature is because there's a better, faster way to do it. In my OPINION, as well as the opinion of many others, the list view is the quickest, most efficient way to get around numerous files and distinguishing between file types, and without the preview pane, people that prefer the list view are crippled and forced to work a different, less efficient way. I'm not a creature of habit either. I'm usually the first to say "Give the new system a chance...it's better! You'll see!", so don't think I'm one of those "Leave it the way it was" kind of guys, cause I'm very much the opposite. But there's IMPROVING THE SYSTEM...and then there's just SCREWING WITH THE SYSTEM.

That said, there seems be to an increasing number of things Adobe omitted or changed this version that are more of a pain than a help. If they are indeed doing this stuff on purpose, then it's pretty much slapping their users in the face and saying "To heck with user preference...we don't care what you like...this is the way we want it, and you'll just have to get use to it."
Photo of Chris Cox

Chris Cox, Sr. Computer Scientist

  • 20249 Posts
  • 666 Reply Likes
Even moving to the Vista/Win7 open dialog would affect it.
And no, you're missing a lot of the issues involved. You're still oversimplifying, a lot.

Again, this is not a problem, this is not a bug -- this is us updating the Photoshop code to work with newer OS versions and restrictions from the OS vendors.
Photo of Brady Miller

Brady Miller

  • 37 Posts
  • 11 Reply Likes
Well, Chris, you can say all day that this isn't an actual "bug", but it IS a problem. Is is a PROBLEM to people like me and thousands others that actually do use their computers in List view to be more productive. And you saying that it's NOT a problem?...well, maybe that's the issue here...that you guys don't see it as a big deal.

So just tell me, is it A) It is absolutely IMPOSSIBLE to code Photoshop to include the preview pane in CS6, or is it B) It's not financially beneficial to Adobe to have a few of their employees devote the time to figure out how to code the preview pane to work correctly with current OS's? That's not oversimplifying...try to jargon it up all you want....those are the only two possible scenarios that it really comes down to.
Photo of Chris Cox

Chris Cox, Sr. Computer Scientist

  • 20249 Posts
  • 666 Reply Likes
No, you are still oversimplifying the issue.

I'm sorry that you feel inconvenienced. If you are on MacOS, then you can use the OS provided thumbnails/previews. If you are on Windows, you can wait for Microsoft or get a third party thumbnailing solution to provide thumbnails/previews.
Photo of Brady Miller

Brady Miller

  • 37 Posts
  • 11 Reply Likes
Way to dodge that question.
Photo of tammie burgos

tammie burgos

  • 2 Posts
  • 0 Reply Likes
I'm sorry that you feel inconvenienced

I don't feel inconvenienced, I AM inconvenienced

really sad that this employee is representing this issue as they are just saying we are dumb for 'oversimplifying' and that we shouldn't need this feature and that we should fix it ourselves or just deal with our inconvenience. Thanks Chris Cox, photoshop employee.
Photo of stephen gagnon

stephen gagnon

  • 4 Posts
  • 0 Reply Likes
How can this be a Windows problem? I am using the same Windows7 I used before. The only thing that changed is the Photoshop version. You can call this anything you want, but it is a huge inconvenience to many users and should be corrected. Adobe's relationship with it's customers will continue to suffer as long as this is not fixed. Until now this has been a great program, but there are alternatives. If your callous attitude about a problem that many consider serious is not reversed users won't feel so loyal for long. At least tell us you are working hard to correct this issue.
Photo of Steve Kuebler

Steve Kuebler

  • 5 Posts
  • 0 Reply Likes
Enough BS!
Some of us rely on speed and efficiency, utilising detail view is the best option.
Bridge serves its purpose for some but NOT FOR ALL.
It was mentioned it's not an issue on the Mac, which suggests it IS an issue which demands immediate attention.
Stop wasting everyone's time who has invested in your otherwise quality products and FIX THE PROBLEM NOW!
Photo of Chris Cox

Chris Cox, Sr. Computer Scientist

  • 20249 Posts
  • 666 Reply Likes
Any condescension is something that you read into my comments. I'm just providing you with the facts.

We have to live within the limitations and guidelines from the OS vendors.
This is one of those limitations.
Photo of Clayton King

Clayton King

  • 52 Posts
  • 14 Reply Likes
That may be true, but when I launch PS cs5 and can look at the thumbnail, I can't help but wonder where the problem is. What is the rational/programatic reason for leaving this out. It honestly looks and acts like a mistake. It renders PS CS6 HIGHLY cumbersome. Bridge sucks and always has. So, perhaps Adobe should provide a codec for Windows to generate thumbnails and then at least we could use thumbnail view instead of detail view with a (previously available) preview.
Photo of Chris Cox

Chris Cox, Sr. Computer Scientist

  • 20249 Posts
  • 666 Reply Likes
The OS vendors said "don't do that anymore", so we're not doing that anymore.

Why do you bring up Bridge, which has nothing to do with this?

We used to provide a codec for Windows, but the OS APIs caused a lot of problems and we had to stop using it. And according to Microsoft's bug database, they have not yet fixed the problems in that API.

So you can ask Microsoft to provide the thumbnails, or use a third party thumbnailing package.
Photo of Clayton King

Clayton King

  • 52 Posts
  • 14 Reply Likes
I bring up Bridge because a number of threads and postings suggest using it to preview images prior to editing in PS.

If in fact, Microsoft is the problem, please provide all of us the contact information for the appropriate people there so we can voice our concerns to them. I promise we will.
Photo of Chris Cox

Chris Cox, Sr. Computer Scientist

  • 20249 Posts
  • 666 Reply Likes
I'm sorry, I don't have names for customer level contacts -- I only work with corporate reps and engineers.

But I would start with their user forums: http://www.microsoft.com/communities/...
Photo of SgtFrog

SgtFrog

  • 27 Posts
  • 6 Reply Likes
Yes, The image preview in The File open dialogue box is Missing in windows. I miss it dearly. I dont like using bridge either and sometimes i just want to see a small preview in the open box.

PLEASE ADOBE reintroduce this function!
Photo of SIMON FRASER

SIMON FRASER

  • 10 Posts
  • 1 Reply Like
As a professional graphic designer and web developer, I have to agree with the this thread of complaint... seeing simply an 'icon' and not a mini preview (Windows 7) does indeed cause me a LOT of hassle. I also agree Bridge is far too slow and clunky. and I agree that this is new to CS6 (never encountered problem before). And I agree that when trying to select a file from several hundred folders holding several thousand files, this IS a real issue to me.
A lot of agreement therefore. Yet purchasing bolt-on software to correct a CS6 issue seems the wrong way to proceed.
I would very much like an answer, please, if it is ever found!
Simon
Photo of ssdafd asfsadfa

ssdafd asfsadfa

  • 7 Posts
  • 2 Reply Likes
Where is the image thumbnail preview in the open dialog in photoshop cs6? PLEASE don't tell me it's gone! I don't know how to find the correct photoshop file without opening every single one to find the right one. I thought new versions were supposed to make our work more efficient. This is really, really bad. Please help.

This reply was created from a merged topic originally titled
Thumbnail preview gone in open dialog box.
Photo of OmegaPhase

OmegaPhase

  • 11 Posts
  • 1 Reply Like
I couldn't agree more! FIX IT NOW!!!!!!!!!
Photo of Clayton King

Clayton King

  • 52 Posts
  • 14 Reply Likes
I really (REALLY) don't like Bridge for much of anything. It's slow. It's cumbersome. It's a resource hog. And regardless, showing a thumbnail preview of a selected file is all I need when using the Open dialog. This was a really really bad move guys...
Photo of Fredrik Myhre

Fredrik Myhre

  • 1 Post
  • 0 Reply Likes
Same problem here. Fix it!. Very annoying!
Photo of ssdafd asfsadfa

ssdafd asfsadfa

  • 7 Posts
  • 2 Reply Likes
Well, I'm another one of the dissatisfied customers. This is a HUGE problem in our workflow. We open up to look for a file and see 20 psd files and have to remember what every single one exactly looked like rather than seeing simple thumbnails.

This is CORE functionality, and Adobe removed it.

What SHOULD have happened is, if Adobe felt it necessary to remove it, for Adobe to provide an acceptable and ALTERNATIVE means to view thumbnails *IN* Photoshop. SIMPLE.

And I'm not talking about launching another program (Bridge) which will consume your RAM and breaks workflow.

We all obviously like Photoshop, but are feeling pushed around and powerless when it comes to the Adobe executives deciding to remove core functionality, and then this Chris guy repeats the message basically saying, "well, deal with it."

My question is, if Adobe is refusing to listen to the feedback from its customers in this regard, is there another up and coming software product in the photo and design marketplace that we could slowly start turning our attention toward?

This is the first time many of us have been deeply frustrated with Photoshop by removing core functionality and simply suggesting we ought to deal with it. It would be good to have options in the marketplace when a corporation turns it back on its customers.
Photo of Chris Cox

Chris Cox, Sr. Computer Scientist

  • 20134 Posts
  • 641 Reply Likes
Please read the rest of the topic. The alternatives exist (though they really should be provided by the OS). And this was a decision based on the requirements/guidelines of the OS vendors.
Photo of ssdafd asfsadfa

ssdafd asfsadfa

  • 7 Posts
  • 2 Reply Likes
I read this entire thread. I've also read many, MANY other forums outside of this one. Have you?

The FACT of the matter is, ADOBE took core functionality out of its current product. Your customers (yes, that is ME and everyone else on this board) have told you, and your company (ad naseum) that your company has messed up, that we are upset, and that we would like a remedy to this.

And your response is a simple one: Adobe will not fix it.

We get it.

But keep in mind, Chris. You work for ME! In fact, you work for all of us. Your pay check is dependent upon customers buying the products your company spits out.

If you simply dismiss us, and tell us, "too bad -- deal with it", it's hardly an effective solution of building up a solid, positive reputation for Adobe.

On a side note, for others, there is an alternative called GIMPshop, which is OPEN-SOURCE and FREE. It's no Photoshop (yet) but as the community grows ... who knows. :)
Photo of SIMON FRASER

SIMON FRASER

  • 10 Posts
  • 1 Reply Like
GIMP is the photoshop alternative I recommend to schools who cannot afford the licence for CS5 suites (I teach CS to many schools and kids).

This thread confirms my suspicion that whilst Adobe products are unquestionably the best for professional use, the elitist attitude and blindspot to what is correctly identified here as a core issue in CS6 (shown well in the above thread) makes Adobe largely unsuitable for secondary education.

Whilst increasingly recommending GIMP to schools, I shall be saddened that Adobe cannot see the consequences of their high pricing and poor (long time) customer support.
Photo of Alejandro Cerutti

Alejandro Cerutti

  • 2 Posts
  • 0 Reply Likes
I want that FIXED too!!!!
Photo of Alejandro Cerutti

Alejandro Cerutti

  • 2 Posts
  • 0 Reply Likes
Bring back the files preview as thumbnails when trying to open a file!!!!

This reply was created from a merged topic originally titled
Files preview.
Photo of Aj Boo

Aj Boo

  • 1 Post
  • 0 Reply Likes
I couldn't agree more with this thread, we need this fixed ASAP, Adobe.
You guys have really made it harder for us to work with our files!
Photo of Max Original

Max Original

  • 1 Post
  • 0 Reply Likes
I even can't believe we were in need to open a thread like this to complain on something that should have never happened. For me, Photohsop was simply "the best" by far, now, just because of this intentional lack of simplicity it is just one among many. It may sound stupid or extreme for some but for me this feature was as important as the most important and best features of other graphic design programs. I hope it is restored in the next days, shortly...
Photo of Chris Cox

Chris Cox, Sr. Computer Scientist

  • 20249 Posts
  • 666 Reply Likes
Please see the existing posts. OS vendor restrictions are not something you can fix or "restore in the next days".
Photo of Clayton King

Clayton King

  • 52 Posts
  • 14 Reply Likes
Just posted in Microsoft's forums. If I hear anything, I'll let everyone here know.

http://answers.microsoft.com/en-us/wi...
Photo of Clayton King

Clayton King

  • 52 Posts
  • 14 Reply Likes
Not that I think this is the appropriate answer at all, but the PSD codec from Ardify (http://www.ardfry.com/psd-codec/) works in the CS6 dialog when using thumbnail view instead of detail view. it costs $19.95, but does also allow you to see PSD thumbnails in Windows Explorer.
Photo of ssdafd asfsadfa

ssdafd asfsadfa

  • 7 Posts
  • 2 Reply Likes
Adobe didn't have to remove the preview box. It wasn't as if Microsoft contacted them and said, "DON'T DO THIS. WE WILL SEEK LITIGATION IF YOU ALTER OUR OPEN DIALOG BOX."

The proof is that Illustrator CS6 STILL has the preview box!

It's almost as if Adobe is experimenting to see how users respond when they remove this functionality. They didn't want to go all the way in case this very thing happened -- everyone complains that Photoshop is now harder to use.

I suspect they want to force users to use Bridge to browse files. What Adobe doesn't understand is *no one* wants to slow down their workflow by going to another software program (that can eat up 5-20 seconds per file) just to open a file.
Photo of Chris Cox

Chris Cox, Sr. Computer Scientist

  • 20134 Posts
  • 641 Reply Likes
Please read the entire thread. Photoshop removed the preview before the other apps, because we knew about the upcoming OS requirements.

And yes, Bridge is quite fast and efficient on most systems: I use it all the time.
Photo of anna willoughby

anna willoughby

  • 68 Posts
  • 5 Reply Likes
Chris, it is not fast or efficient on most systems. My i7, 16gb ram, 500gb ssd work PC would drag anytime I attempted to use it. You really need to stop arguing with users about the experiences we are reporting.
(Edited)
Photo of Chris Cox

Chris Cox, Sr. Computer Scientist

  • 20134 Posts
  • 641 Reply Likes
Yes, it is fast an efficient on most systems. You may have something slowing down your system, but that does not mean that everyone else has the same slowdown.
Photo of Otis Lockhart

Otis Lockhart

  • 1 Post
  • 0 Reply Likes
This is as everyone has so stated, MOST ANNOYING! This feature has been apart of photoshop since the inception of the program. Get it DONE, and do it FAST!
(Edited)
Photo of Steve Sprengel

Steve Sprengel, Champion

  • 2247 Posts
  • 225 Reply Likes

I use the Fast Picture Viewer codec pack for Windows that is able to show embedded previews from various documents, including Photoshop, and it works in the PS  File / Open dialog.  I've used it since XP and it is still working with Windows 10:

http://www.fastpictureviewer.com/codecs/

You don't need the viewer, just the codec pack, for $10-$15.