Lightroom: No longer able to tether in LR 4.2

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  • Problem
  • Updated 6 years ago
  • (Edited)
I just updated to LR 4.2 and no longer able to tether my Canon 5D. It was working just fine until I updated. Love LR until now...... Please HELP
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jimmie whitcomb

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Posted 6 years ago

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Becky Sowada, Adobe Employee

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Hi Jim,

Which OS are you running?

See the Lightroom section in this doc:
http://helpx.adobe.com/x-productkb/gl...

Canon EOS 5D, EOS 20D, and EOS 350D (Rebel XT/EOS Kiss Digital N) cameras no longer work with tethered shooting under Mac OS 10.7
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William Abbott

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So anyone out there who owns a 5D can't use 4.2 ... that sucks now I have to uninstall 4.2 and go back to 4.1 time ... didn't have it to do a shoot. So Adobe and Canon are holding hands and trying to make people "having" to purchase a new camera and software... should be a law against this kind of conspiracy not everyone can afford "new" things every year. Thanks a lot Adobe and Canon.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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There's no conspiracy. We need to use the latest SDK for bug fixes and current camera support.
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William Abbott

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YEAH THAT'S WHAT YOU SAY. YOU COULD WORK AROUND IT AND SO COULD CANON BUT BOTH OF YOU WOULD RATHER MAKE THE CONSUMER SPEND THEIR MONEY ON YOUR PRODUCTS. AND WHAT EVER HAPPENED TO THAT "GREAT" SUPPORT THAT ADOBE USED TO HAVE?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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The dev team made a decision to go with SDK that they thought was the best decision at the time. Switching away is a non-trivial task - but moving away from the SDK is a possibility. That said, there may be other dragons to slay there.
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jimmie whitcomb

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I am running mac OS10.6.8. It was working under LR 4.1 and not now under LR4.2. It will not recognize the camera.
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jimmie whitcomb

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Are you telling me that I have to have OS 10.7 or better to tether my Canon EOS 5d?
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James Kachan

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PROBLEM:
Tethering does not work properly with various Canon Cameras.
Personal experience with the 5D3 not working.

Complaint Thread here: http://forums.adobe.com/message/47580...

Cameras connect to LR, but fail to import images into the computer, software hangs. Unusable.

This software was released in March, It is October.
This is unacceptable, why do we still have these problems?

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TEMP WORKAROUND SOLUTION:
Tether through Apple Aperture, enable a watched auto import folder in LR

This reply was created from a merged topic originally titled
Lightroom: LR 4.2 - Tethering failure with various Canon Cameras - MAC OS 10.8.2.
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James Kachan

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apple writes their own support for the cameras. I think adobe needs to pressure canon for more cooperation and collaboration or ignore them and do things on their own better. Either way. things need to improve.

also. where can we direct our concerns to at Canon about these issues.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may work for you and your particular hardware, but if you do a google search for "Aperture Tether Problem" you'll find that's not the case for all users. Every approach as its pros and cons and switching one API for another isn't a silver bullet. Tethering is a very complicated in terms of hardware, software and OS interactions. The team is actively discussing how we can improve this and better track down problems users report in the field. One of the problems we have is that we have the same hardware, OS and cameras and aren't seeing the same problems some of our users are seeing. Unless we can reproduce the problem, it's hard for us to track down a fix.
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William Abbott

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Good old Apple... but have too much tied up with Windws software to switch over at this point nor can I afford to purchase a new Canon 5D II or III or a 1D. Canon doesn't care any more than Adobe about this problem, so for anyone out there that has a Canon 5D and Lightroom 4.2 uninstall 4.2 and reinstall 4.1 that is if you need to have a tethered capture going on. But nether Adobe or Canon will tell you this, you have to drag it out of them or like me figure it out. When I purchased the 5D and then a new laptop to go with it, since my big system is a 64 bit I thought it would be neat to have a laptop that was a 64 bit, but problem was Canon didn't support drivers for 64 bit except for the mark II and wouldn't build for the 5D. So between MS, Adobe and Canon they all want you to upgrade, upgrade upgrade spend, spend and spend some more with them ....
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William Abbott

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So what you are saying is that 4.2 will work on some OS's and some hardware... Once I uninstalled 4.2 and reinstalled 4.1 .. the tethere problem works just fine in 4.1 with the Canon 5D the laptop is a HP G60 and the OS is Vista 32 bit with 4GB of RAM and a 360 HD it's been used mostly for tethered shooting and has worked with LR from version 1 thru 4.2, so what ever Adobe did in 4.2 killed the tethering captue with the 5D.
I worked in support for years (a long time ago) and did testing on many types of software, hardware and OS's so I understand your problem about being hard to reproduce any problems.
But get yourself a Canon 5D install the software on a 32bit system as Canon didn't made any driver updates for the 5D for 64 bit install LR 4.2 and see if you can make it work then talk to your "team and figure out a way to make it work. Remember I'm not the only person out here with a Canon 5D and would like it to work with 4.2
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Becky Sowada, Adobe Employee

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The Lightroom help article about tether support has been updated. http://helpx.adobe.com/lightroom/kb/t...

Canon dropped tether support for the 5D in Mac OS 10.7. That was the information I shared in my previous note.

In addition, starting with Lightroom 4.2, the EOS 5D is no longer supported with tethered shooting. Canon no longer supports this camera through their SDK (Software Developer's Toolkit) which Lightroom uses to provide tethered capture.