Elements: Can't open or create new files (PSE 8 Win 7)

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  • Updated 5 years ago
  • (Edited)
PS opens up fine. All looks normal until I try to open a file or create a new file. Nothing happens. The program seems like it will open the file, but doesn't. No error message appears. I also checked my older version (PS 5) and it's doing the same thing! Any ideas?
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Jamie Hamilton

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Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Jamie, Did it ever work? If so, what changed?
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Jamie Hamilton

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It's worked fine for years. All of a sudden it just won't open any files or let me create a new blank file.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I would try restoring Elements preferences or uninstall/Reinstall.
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Jamie Hamilton

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I tried restoring preferences. Is this what you mean? That did not help. I can't find my disc so I can't reinstall. Is there anything else I can try?