No audio playback in LR4.4 (video still playing) format Motion-jpeg

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  • Updated 6 years ago
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Hello;
I am using LR 4.4, using it to edit videos as well.
for some reason, it does play the audio of some videos on certain formats (for other formats it does play the video)

I am using Win8, Lr4.4 the format is motion-JPEG (AVI) files. The codec i am using is called Morgan,http://www.morgan-multimedia.com/morg.... the JPeg 2000 codec.
it used to play audio, now when playing the video, it says "loading audio XX%" (replace XX with a number, and when clicking play, only the video play without any sound

can you please assist?
thank you
Tomer
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RV908521

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Posted 6 years ago

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Pete Green, Customer Advocate

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Hi Tomer,

If Lightroom is able to play the audio or video it will typically just play. Video types that don't play may have something in the way it has been compressed or encoded that is causing the hiccup.

Here is a list of supported video formats: http://helpx.adobe.com/lightroom/kb/v...

And here is a document for troubleshooting video troubles in Lightroom:
http://helpx.adobe.com/lightroom/kb/t...

Otherwise if you'd like to provide us with one of your video files that Lightroom is having trouble with we can look into it to see what's going on.

Email to share with is: petgreen [at] adobe [dot] com

Let us know!
Thanks
Pete