Lightroom Mobile: No x3f raw support

  • 1
  • Problem
  • Updated 3 weeks ago
  • (Edited)
lightroom mobile will not import sigma X3F files.  A little counter productive if I have to wait and edit on LR at home on pc.
Photo of Bevan Matoe

Bevan Matoe

  • 6 Posts
  • 0 Reply Likes

Posted 1 month ago

  • 1
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 7541 Posts
  • 1728 Reply Likes
Can you give us a description of your workflow and include any error messages you receive when you attempt the import?
Photo of Bevan Matoe

Bevan Matoe

  • 6 Posts
  • 0 Reply Likes
Hi Rikk,

On chromebook, import x3f files to 'downloads' folder. 
In LRmobile, select library,
in 'all photos' bar-select 3 dots at far right,
select 'add photos',
select 'files',
select 'downloads' folder,
select X3F file,
get 'failed to import' message.
Same procedure and result when importing directly from microsd card.  Premium features enabled. Other raw formats work just fine. 

Regards
Bevan

Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 7541 Posts
  • 1728 Reply Likes
If you use a browser and go to https://lightroom.adobe.com and use the Lightroom Web interface to import one of these files, what happens?
Photo of Bevan Matoe

Bevan Matoe

  • 6 Posts
  • 0 Reply Likes
It works!

Thanks a million Rikk!!
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 7541 Posts
  • 1728 Reply Likes
This is really more of a workaround. I am wondering if an Android (phone/tablet) works differently than a Chromebook does. Do you have a device like this?
Photo of Bevan Matoe

Bevan Matoe

  • 6 Posts
  • 0 Reply Likes
The X3F is grayed out when selecting from google pixel phone, same on ipad pro.
Photo of Bevan Matoe

Bevan Matoe

  • 6 Posts
  • 0 Reply Likes
looks like being reliant on nettwork access is a necessity.
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 7541 Posts
  • 1728 Reply Likes
If you attach the camera directly to the device, is import of the X3F possible?
Photo of Bevan Matoe

Bevan Matoe

  • 6 Posts
  • 0 Reply Likes
Not possible, the SD15 was regarded as an external drive, so no change in behavior when importing. I can only guess the X3F raw lacks the necessary information needed to be imported in LRmobile.