Photoshop CC 2018/2019: No valid asset to export

  • 1
  • Problem
  • Updated 1 month ago
  • (Edited)
I was trying to export my photo from photoshop yesterday and when I press export as, only a blank grey window pop up and shows nothing. 

When I try clicking the Export All button, it said I have no valid asset to export

I tried to generate an image asset in the File Option but it still shows me the same blank export as window.
 
I can still perfectly use the Quick Export function but the fact that the export as function aren't working really bugged me out.
I had this error since Photoshop cc 2018 and I updated it recently to Photoshop cc2019 and still experience the same error. I've tried uninstalling and reinstalling but it still didn't work.
Photo of Kmsvk

Kmsvk

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 7 months ago

  • 1
Photo of Alex Ferrao

Alex Ferrao

  • 1 Post
  • 0 Reply Likes
Photoshop is complete garbage
Photo of Sam Gannaway

Sam Gannaway, Employee

  • 16 Posts
  • 13 Reply Likes
Let's start by checking for an old version of the extension in these two folders:
  • /Library/Application Support/Adobe/CEP/extensions
  • ~/Library/Application Support/Adobe/CEP/extensions
If you find a folder in either containing "crema", for example,  com.adobe.photoshop.crema, delete or move out of that folder.  
Try re-launching Photoshop, and see if Export As loads properly.

If it doesn't, please attach the text provided by Help > System Info.

Sam

Photo of Kmsvk

Kmsvk

  • 2 Posts
  • 0 Reply Likes
I couldn't find any file containing crema on my computer. 
Photo of واقف خٹک

واقف خٹک

  • 3 Posts
  • 0 Reply Likes
export as not working in photoshop cc 2019 ?
Photo of واقف خٹک

واقف خٹک

  • 3 Posts
  • 0 Reply Likes
same problem 
Photo of David Lewis

David Lewis

  • 1 Post
  • 0 Reply Likes
It worked until the latest update.  Needs to be resolved


Photo of Karen Vuong

Karen Vuong

  • 4 Posts
  • 0 Reply Likes
Same issue, so frustrating. Has anyone found a solution?
Photo of Joy Suzanne

Joy Suzanne

  • 1 Post
  • 0 Reply Likes
I'm also having this issue, is there a solution? (I'm using the creative cloud updated to the latest version on a macbook pro)
Photo of Gábor Vereb

Gábor Vereb

  • 1 Post
  • 0 Reply Likes
Hi Guys,

I faced the same issue, and allowing the outgoing firewall connection for  "Adobe CEP HTML Engine"  solved the probelm. BTW I use avast firewall...
Photo of Roan Grant-Grierson

Roan Grant-Grierson

  • 1 Post
  • 1 Reply Like
This is a serious issue and needs to be resolved. I can not Export as  .. as the OP has detailed