Elements: No update option in help menu w/download from iTunes

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
My photoshop Elements 12 Editor doesnt have the update option in Help Menu. I download it from Itunes... and its was just the application. NO folders with plugins nor anything. How can I update to Elements 12.1 just is the update that solves the Yosemite MAC problems... thanks
Photo of Adriana Bertolani

Adriana Bertolani

  • 4 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14549 Posts
  • 1893 Reply Likes
What issue are you seeing with Elements 12 from the app store?

Updating Yosemite to 10.10.1 should resolved freezing issues with tools and a trackpad.
Photo of Adriana Bertolani

Adriana Bertolani

  • 4 Posts
  • 0 Reply Likes
Hi Jeffrey,

Photoshop Elements 12 from app store is freezed. Attach a picture so you can see that I have Yosemite and im having trouble with PSE 12. I cant open any file and I cant click anything its freezed.