PHOTOSHOP - No Text in Dialogue boxes and other places too!

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  • Updated 3 years ago
  • (Edited)


I installed Windows 10 and no I have a problem with my UI. As you can see in the attached screen shot there is no text in my dialogue box. The text is also missing from other parts of the UI.

I can find many other question regarding small/large font problems. But this seems to be a missing font problem

Any help or advice would be appreciated.

Thanks
Shauna
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Shauna Clinging

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  • anxious & frustrated

Posted 3 years ago

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David, Official Rep

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Hi Shauna,

It looks like you've deleted or uninstalled one or more of your system fonts.  I believe the UI font for Windows 10 is Segoe UI.  Do you see that as one of your installed fonts?  If not, then you need to reinstall it.  If you are seeing it, then my next question is do other applications also have the same problem?

Let me know and I'll try to help you work this out.

Thanks,
David
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Shauna Clinging

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Hi David,
Thank you for your reply. I just spent the morning in an online chat with Adobe Technical support.
I did have Segoe UI (I checked on that last night)
The tech was very helpful and I ended up with a new user account - there appears to have been something corrupt in old one. It was font related.
Thanks
Shauna
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David, Official Rep

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Hi Shauna,

Since you mentioned font corruption, I'm going to send you this link.  https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html

Your setup might be fine, but often when fonts become corrupted, they become corrupted in all sorts of ways.  Your system is probably fine, but just in case...

Thanks,
David