When I start viewing a video clip with doubleclick from the Elements organizer, there is no sound even if. Viewing the same clip in Premiere Elements I can hear the sound. What happens in the organizer? Is there any preference for hearing the sound?
I ́m working with Windows 10. Its a *.mts file imported from my Panasonic Camcorder using Photoshop Elements Organizer.
I just tested a Video file coming from my smartphone (*.mp4). There is everything OK, I can hear the audio.