no registration option when missing CS3 serial number and having new email address and new Adobe Account

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  • Updated 4 years ago
I have a registered copy of CS3 with original disks, however I have changed my email address and my original password fails to work. I have deregistered the copy on my old PC and now wish to reinstall the software on another PC. The serial number is missing from the case and disk. I have setup a new Adobe Account however there is no option to access my old account details with a new account setup. When registering the Photoshop software the only option is the serial numbers. The website HELP pages just loop around in circles. Losing an email address and serial numbers leaves me stuck. The software was registered about 3 years ago when the original owner contacted Adobe and arranged the "transfer" of software ownership. Any suggestions welcome, thanks.
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john mcleish

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Posted 4 years ago

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