no raw thumbnails showing using elements 13 with canon 7d mk2 and windows 10 any suggestions.

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MICK GREEN

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Posted 3 years ago

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Michel BRETECHER, Champion

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Do you mean:
- the thumbnails in the browsing space of the organizer?
- or the thumbnails in Windows Explorer in the 'Open' menu for instance?

the thumbnails should appear in the organizer if you have updated to the 9.0 version of the ACR (camera raw converter). Menu Help >> Update.