Photoshop: "no more virtual tiles can be allocated" - error message when accessing filter gallery

  • 6
  • Problem
  • Updated 4 weeks ago
  • (Edited)
http://i.imgur.com/52ATJDk.jpg

i get this error message immediately when i try to access the filter gallery.

this only happend after the dreaded NOVEMBER update of photoshop.

im on windows 10 64 bit.
nvidia gtx 980 (latest drivers)
32 GB ram

as i wrote it worked before the latest update.
Photo of Tanja Schulte

Tanja Schulte

  • 115 Posts
  • 42 Reply Likes

Posted 3 years ago

  • 6
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
Usually that means that your scratch disks are out of space.
Photo of Ruthie Derby

Ruthie Derby

  • 3 Posts
  • 0 Reply Likes
what do you do when most of taking up space are dll files?
Photo of Tanja Schulte

Tanja Schulte

  • 115 Posts
  • 42 Reply Likes
it ́s an SSD with 155 GB free.

i checked it while working and it dropped to ~145 GB.. but still plenty of room.
Photo of Tanja Schulte

Tanja Schulte

  • 115 Posts
  • 42 Reply Likes
i added drive E to the active scratch disks (as second scratch disk) and now it works.

but on drive I (the SSD and first scratch disk) is 155 GB free.

don ́t know why but with E active it works now.
even when E is not used as it seems (space on E is not reduced when i work).

thanks for the hint.

edit:

i disabled E again and it still works.
im 100% sure i had drive I enabled all the time as scratch disk.

is it possible that when the drive is send to sleep (energy saving in windows) this could produce the error?

but then i never had this issue before and all i have done is installing the photoshop november update.

possible the update has messed with my preferences?
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 782 Reply Likes
Either the plugin wanted to allocate space that exceeded what was available (like for a huge document), or some OS error preventing the plugin from creating it's temporary files. I don't think that a sleeping dive would cause that error, but I'm not positive.
Photo of Ahmed Ali

Ahmed Ali

  • 1 Post
  • 0 Reply Likes
there is no real problem, just run photoshop as adminstrator and edit scrtch disk after that it will works
Photo of David Sturt

David Sturt

  • 3 Posts
  • 0 Reply Likes
I get this problem and see the same symptoms when logged on as normal user but not when running as administrator, so it appears to be related to security or privileges.
Photo of David Sturt

David Sturt

  • 3 Posts
  • 0 Reply Likes
I also get this error message in Photoshop CC release 2015.1.1 on Windows 8.1 when opening the Filter Gallery using my normal userid. When I run Photoshop as administrator the Filter Gallery opens with no problem. I've contact Adobe support and they think it's to do with permissions, but we didn't identify what permission specifically. Some sites suggest it is Photoshop handling a UAC related issue badly, but I've disabled UAC and I still get the problem.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 764 Reply Likes
The problem is more likely with your permissions on disk -- the TEMP folder may not exist, and the root level of the disks are not writable.
Photo of David Sturt

David Sturt

  • 3 Posts
  • 0 Reply Likes
Folders exist and all are writable by the user. Interestingly simply selecting another scratch disk, deselecting then reselecting the original, deselecting the other disk solves the problem. No permission changes required.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 764 Reply Likes
That is odd, because the choices/errors only depend on the disk selected.
Photo of Ronald Smith

Ronald Smith

  • 3 Posts
  • 0 Reply Likes

The easiest answer is to "run as administrator." The problem is that all versions of Photoshop seem to want to get extra temporary space in the root of the C:\ drive. Windows doesn't let applications do that unless they are running with higher privileges. Photoshop seems to have never heard of the "Temp" directory and doesn't look for it.

I know this problem was reported back in Photoshop Elements 11 and has appeared in pretty much all later releases as well.

Photo of Michael Hammond

Michael Hammond

  • 1 Post
  • 0 Reply Likes
Had the same error message after a recent update - scratch disc still had over 2 TB free. Following your comments I used control alt at start up to change the scratch disc allocation. Filters then worked fine. Repeated but this time reducing the allocation and Filters still worked fine.
Conclude that the update prevented access to the scratch disc and simply changing the allocation resets. OS is Windows 7.  Hope this helps.
Photo of Glenda Morris

Glenda Morris

  • 5 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled PHOTOSHOP CS5: Filter Gallery Error.

I have photoshop CS5 , Windows 7. When selecting the Filter Gallery Option , an error window appears stating. "No more virtual tiles can be allocated.!" What happened to the filters? How can I retrieve them?
Photo of Al D

Al D

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled Photoshop CS6: Filter gallery says "no more virtual tiles can be allocated".

Whenever I click Filter--> Filter Gallery, I get the following error message "no more virtual tiles can be allocated".

Version of Photoshop CS6: 13.0 x32
Version of Filter Gallery: 13.0

Installed RAM: 8GB
OS: Windows 10 Home

Intel i5 Processor

I am not the admin user, maybe that is the problem?
Photo of Shawn Watson

Shawn Watson

  • 1 Post
  • 0 Reply Likes
This reply was created from a merged topic originally titled Filter Gallery woes.

I can't get filter gallery to open, it says no more virtual tiles can be allocated.

The image is in 8-bit and RGB Mode.

Thanks for the help
Photo of Jeff Harmon

Jeff Harmon

  • 36 Posts
  • 40 Reply Likes
I am getting this error nearly every time I try to use shake reduction.  Have to switch the drive that is being used for scratch disk and then it works.  Has been more than 1TB of storage available on the drive where the scratch was set to and the drive I changed it to.
Photo of Ronald Smith

Ronald Smith

  • 3 Posts
  • 0 Reply Likes
The problem is usually caused when Photoshop wants temporary file space. It's default is to try to get it in the root of the C: drive. Windows does not allow that.

There are several ways around it. One is to use "Run as Administrator" when you start it. I don't personally like that, but it is a quick way around.

Another one that is easy is if you have any other disk drives. You can't tell Photoshop to use the Temp/Tmp directory (apparently Adobe never heard of that). However, if you Edit | Preferences and choose the "Scratch disks" option, you can add your other disk drive and then delete the C: drive from the list. That is an excellent permanent fix until Adobe learns about Temp folders.
Photo of Jeff Harmon

Jeff Harmon

  • 36 Posts
  • 39 Reply Likes
Yeah, I have already done that.  Set the scratch disk to another drive.  Seems to fail every time I try to use shake reduction.  If I go into preferences and switch it from one drive to another (neither of them C:) then it seems to work just fine.  So I switch it back and forth between a couple of drives when I want to use it.
Photo of Ronald Smith

Ronald Smith

  • 3 Posts
  • 0 Reply Likes
Sorry that didn't do it for you. It does for me. I did have to delete the C: drive from the list in Scratch Disks or it kept trying to go back to that.
Photo of Jeff Harmon

Jeff Harmon

  • 36 Posts
  • 39 Reply Likes
Yeah, C: is not listed as a scratch disk for me.