Lightroom Mobile: Flash Available while Shooting DNG on iPhone Xs

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  • Problem
  • Updated 9 hours ago
  • In Progress
  • (Edited)
Hello, I'm using an iPhone Xs running iOS 12.1 with Lightroom Mobile 4.02.  I'm noticing that, when I shoot  DNG, the flash is off and the icon greyed out.  The flash is operating normally when shooting JPEG, and with the native iOS camera.

I tried resetting the phone and deleting/reinstalling Lightroom but no joy.  Is this normal behavior?
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FredC

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Posted 10 months ago

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Rikk Flohr, Official Rep

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FredC - this is the current behavior. With the DNG capture, and HDR or Long Exposure selected the Flash is not accessible.  With DNG capture enabled, Automatic, Professional and Depth Capture have the ability to turn on or off the flash. 

Is that how yours is working?
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FredC

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Rick, thanks for your reply.  Unfortunately, the flash is NOT accessible in Automatic or Professional modes with DNG capture on.  It is accessible with Depth Capture (which is pretty nifty, BTW)...


-FC
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Rikk Flohr, Official Rep

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It is this way on my iPhone 7 Plus.  I will have to check with the team to see if behavior changed for the iPhone X series. 
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Victoria Bampton - Lightroom Queen, Champion

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There was a bug that the flash didn't work with DNG on the iPhone X. That may be back with the newest iPhones.
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Charlie D, Official Rep

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Hi FC,

Thank you for reporting this.  
(Edited)
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FredC

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FYI, the v4.1.0 that I downloaded today hasn't fixed the problem...
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Rikk Flohr, Official Rep

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Correct, FredC. The issue is still open in our system.

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Steve Darnell

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Just started using version 4.3.2 and this problem seems to still exist. Is there a fix in the works?
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Michael Smith

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Is there any movement on this issue? I'm trying to use the Lightroom camera in DNG and a Lume Cube flash for handheld macro shooting. I need the camera flash to trigger the slave mode in the Lume Cube.
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Russ Ravella

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This is really bad.  How does Adobe decide whether or not I get to use my flash?  I just lost a photo because the shot was way too dark to shoot without it and I was unable to turn MY flash on.  Get that  Adobe - MY FLASH!  By the time I got DNG turned off (and using DNG is the ONLY reason I even bother with LR camera by the way), it was too late.  Screw you adobe.
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Michael Torrens

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Can't believe that this is still open - without an update. It's been almost a full year.
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Russ Ravella

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If you follow anything to do with Adobe, it's not hard to believe at all.  They own you.  And they know it.  You'll take what they give you and like it.  And pay them for it.
(Edited)