Lightroom CC for mobile: Flash Available while Shooting DNG on iPhone Xs

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  • Problem
  • Updated 3 days ago
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  • (Edited)
Hello, I'm using an iPhone Xs running iOS 12.1 with Lightroom Mobile 4.02.  I'm noticing that, when I shoot  DNG, the flash is off and the icon greyed out.  The flash is operating normally when shooting JPEG, and with the native iOS camera.

I tried resetting the phone and deleting/reinstalling Lightroom but no joy.  Is this normal behavior?
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FredC

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Posted 4 weeks ago

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Rikk Flohr, Official Rep

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FredC - this is the current behavior. With the DNG capture, and HDR or Long Exposure selected the Flash is not accessible.  With DNG capture enabled, Automatic, Professional and Depth Capture have the ability to turn on or off the flash. 

Is that how yours is working?
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FredC

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Rick, thanks for your reply.  Unfortunately, the flash is NOT accessible in Automatic or Professional modes with DNG capture on.  It is accessible with Depth Capture (which is pretty nifty, BTW)...


-FC
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Rikk Flohr, Official Rep

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It is this way on my iPhone 7 Plus.  I will have to check with the team to see if behavior changed for the iPhone X series. 
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Victoria Bampton - Lightroom Queen, Champion

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There was a bug that the flash didn't work with DNG on the iPhone X. That may be back with the newest iPhones.
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Charlie D, Official Rep

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Hi FC,

Thank you for reporting this.  
(Edited)
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FredC

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FYI, the v4.1.0 that I downloaded today hasn't fixed the problem...
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Rikk Flohr, Official Rep

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Correct, FredC. The issue is still open in our system.