Elements: No audio with ADHV videos (MTS) on import (Win 7)

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
tried all ways,video is a waste of time without the audio to go with it.what am i doing wrong,how do i sort it out
cannot get answers on the internet
Photo of mark beard

mark beard

  • 5 Posts
  • 0 Reply Likes
  • frustrated

Posted 4 years ago

  • 1
Photo of vaishali ahuja

vaishali ahuja, Employee

  • 69 Posts
  • 0 Reply Likes
Official Response
Hello everyone,

Sorry for the inconvenienceĀ  caused. This issue
has been fixed in Elements 13.1. Please try updating your application to
free 13.1 update.

Let me know if you are still facing this issue.

Regards,
vaishali