Photoshop: New versions not compatible with add-ons

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)
I just visited the Adobe Exchange site and found a couple of interesting add-ons. Unfortunately, add-on compatibility seems to lag behind the application update schedule- even recent add-ons are incompatible.

https://creative.adobe.com/addons/patches/31253 (released Oct 2016)
https://creative.adobe.com/addons/patches/27565 (released July 2016)

I've uninstalled Extension Manager CC and the website says the add-ons are acquired, but they don't show up in Photoshop. The CC app doesn't show any install activity.

Without Extension Manager, the alternate install method (download and install) doesn't work.

Can someone a. update your add-ons website with current information and b. find a way to keep add-ons current with new app releases and c. make the website work correctly with the CC app?

As it is, the whole idea of add-ons is useless.

Photo of David Converse

David Converse

  • 480 Posts
  • 149 Reply Likes

Posted 2 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14683 Posts
  • 1964 Reply Likes
Extension developers specify compatibility in their manifest. Best bet is to contact the developer so they can mark their Extension for compatibility.
Photo of David Converse

David Converse

  • 480 Posts
  • 149 Reply Likes
I get that. That is the part that isn't working... AKA, your compatibility system is broken. Developers shouldn't have to update with every new release.

You need to have a minimum version flag, not a maximum version.

Did you see my three suggestions above?
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14683 Posts
  • 1964 Reply Likes
That's what we allow. They can set it to work for future versions without having to update. In the case where they don't work, they've explicitly set a maximum version. 
(Edited)