Lightroom CC: New user - Sync hanging, loading picture crashes

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  • Problem
  • Updated 4 weeks ago
  • (Edited)
I have just installed Lightroom CC and it is totally unusable. Sync is hanging and nothing will load. When I try to open a picture it hangs then crashes. Completely useless. Any ideas
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Jonny McBride

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  • frustrated

Posted 1 year ago

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Morten Mitchell Larød

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Strange. Will you please provide the operating system and version. Screen dumps with error messages are also helpful.
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Jonny McBride

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This is the system details
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Morten Mitchell Larød

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Same OS as I have, so it can't be that.
- Running other apps in the background?
- What about upload speed? WiFi or cable?
- Start from scratch. Uninstall, reboot and reinstall?
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rogsonl

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It does a similar thing for me. It loads about 10,000 pictures and then tells me 95587 pictures could not be imported. I'm trying to set up an external 1.5TB USB3 drive as a picture holder for Lightroom on my Surface 2 Book with 256GB disk and another 256GB disk in the disk slot. All under Win 10.