New PS CC 2015 crashes during plugin invocation

  • 1
  • Problem
  • Updated 3 years ago

We are plugin developers.

Until the last Photoshop CC update our plugin worked fine. We did not change anything.

Now it crashes Photoshop during the invocation and even when we close the About Plugin window (which is displayed correctly).

We updated the SDK to the latest version, but it did not help.

The crash report shows that it happens in Adobe code, so we can't debug it. Photoshop probably expect something now that was not mandatory before, but we have no idea what we should change in our plugin.

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   com.adobe.Photoshop           0x000000010ceca266 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 7258422

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Bela Biro

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Posted 3 years ago

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Chris Cox

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IT would be best if you contacted Adobe Developer Support, and included the rest of the crash report or the email address you used to submit the crash report (so we can look it up for details).
99.99% of the time this turns out to be a bug in the plugin code, though.
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Bela Biro

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Contact Adobe Developer Support sounds great, but I wrote here because there is not a single person at Adobe Online Support who could give me a link or email address to contact Adobe Developer Support. And the support link on the Adobe Developer page brings you to Adobe Online Support ...

The email was sent to avetting@adobe.com


(Edited)
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Chris Cox

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That's weird. The direct Photoshop SDK contact is truark (at) adobe (dot) com.
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Bela Biro

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Thank you, I will resend the email with the complete crash report there.