Photoshop CC 2017: Use legacy New Document interface preference is disabled

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  • Updated 1 year ago
  • (Edited)
please help me i have a problem with my new Photoshop 2017 new legacy interface, i have the old interface and when i got to preferences to check the new legacy interface i found it not active what can i do to get the new interface
Note : i reinstalled Photoshop and nothing changed and i reset my preferences and i got nothing too :(
 
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Santos Art

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Posted 1 year ago

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Photo of David

David, Official Rep

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Howdy Santos,

What language version of Photoshop are you using?  Which OS?

Thanks,
David
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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This can be caused by damaged installation (where the Start Screen extension is modified or missing). I would suggest uninstalling and reinstalling from Adobe.com