LIGHTROOM - the product purchased by NET

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  • Updated 3 years ago
  • (Edited)
good afternoon
bought lightroom 5, a long time ago with the number of request # ADOO4584602PT
had because of a problem formatting the pc
is now installed on TRIAL
with the same password not active
needs to be sent me new password
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Josue Fialho

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Posted 3 years ago

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Chris Cox

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Do you mean you have a Creative Cloud subscription?
Or that you purchased a download?

If you have a subscription, you just sign in with your AdobeID.

If you purchased a download, then you were given a serial number when you purchased it, and need to use that serial number. If you can't find the serial number, it will be listed in your account information on adobe.com.