Lightroom CC: Error in cloud sync dialog "Some Photos Invalid"

  • 7
  • Problem
  • Updated 9 months ago
  • In Progress
  • (Edited)


I saw this annoying red "!" exclamation mark on my Lightroom CC, which states, "Some Photos Invalid"

There are two problems 

1) Which photos? 
2) Where are the verbs, I am no English expert but it should have been "Some photos are invalid" (mind case and verb)
Photo of Manasvi Sareen

Manasvi Sareen

  • 1 Post
  • 0 Reply Likes

Posted 12 months ago

  • 7
Photo of jhedleyj

jhedleyj

  • 2 Posts
  • 1 Reply Like
Same problem. Have you solved it yet? I have checked my entire photo folders and cannot find any hint. It was OK a couple of days ago so what has happened?
Photo of Rick Spaulding

Rick Spaulding, Champion

  • 564 Posts
  • 222 Reply Likes
I'm sorry you are having difficulty syncing. Try these steps and let us know it helps:

  1. In the My Photos area in the left pane, select the All Photos album.
  2. Switch to the Square Grid view (), which displays photos as equal-sized thumbnails along with their flag status, sync status, and rating.
  3. While holding down the Alt key (Win) or Option key (Mac), click the cloud icon (). Lightroom CC now displays only those photos that it's trying to sync.
  4. Press Ctrl+A (Win) or Command+A (Mac) to select all the photos displaying in the grid and then do any of the following:
    1. Delete the selected photos by choosing the Edit > Delete option and then add the photos in Lightroom CC again.
    2. Apply a flag or a star rating to selected photos.

The syncing issue should now be resolved. To check the sync status, click the cloud icon () at the upper-right corner. 

Photo of Darrell Manning

Darrell Manning

  • 8 Posts
  • 1 Reply Like
Thank you, Rick. This worked for me. I wish Adobe would allow us to see which photos are causing the error message much more easily. 
Photo of Josh Reynolds

Josh Reynolds

  • 1 Post
  • 0 Reply Likes
Thanks!  This worked for me as well.  Appreciate it.
Photo of jhedleyj

jhedleyj

  • 2 Posts
  • 1 Reply Like
Thanks for the info. Like others, I do wish Adobe would let us know how to fix such (important) issues more easily. I don't have the problem now as I went through a much more long-winded way but never mind, I shall certainly print this off and put it in my "More Obscure Adobe Fixes" folder. I am sure many others will use this method too.Thanks again!
Photo of Lloyd Kreuzer

Lloyd Kreuzer

  • 1 Post
  • 1 Reply Like
This worked for me too - but took a long time to find this post.  All error messages should have more explanation and a link to fix.
Photo of Frank Visser

Frank Visser

  • 3 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Invalid Photos in LR CC?.

In the new LR CC, the cloud icon shows an red !. Clicking on the cloud icon, the text 'sommige foto's zijn ongeldig' (dutch for: ' some photos are invalid' How do I find this invalid photos?