I have a new Windows 10 computer. I tried to install my CD of Elements 11 and it doesn't recognize the serial#. I am using the trial version for now, but don't know what to do when the trial is over. I am retired and can't afford to upgrade.
I'm not seeing a registered version Elements 11 under your Adobe ID (email address) but I am seeing serial #s for Elements 3, 5 & 6. Are you sure you're using an Elements 11 serial # to activate and not one of your older serials?