Lightroom Classic: Creative Cloud app - Some items marked incompatible

  • 1
  • Problem
  • Updated 8 months ago
  • Not a Problem
  • (Edited)
I am using OS Mac Sierra 10.12.6 The latest Adobe Creative Cloud downloads are indicating that they are incompatible with my computer.
Please can you explain why? thanks  Tom
Photo of Tom Derbyshire

Tom Derbyshire

  • 11 Posts
  • 1 Reply Like
  • FRUSTRATED

Posted 8 months ago

  • 1
Photo of Carlos Cardona

Carlos Cardona

  • 777 Posts
  • 149 Reply Likes
Same reason you can't text with a rotary phone! If you don't know how to upgrade your MacOS (to at least 10.14.6), hire your local Mac IT guy to help you.
Photo of Robert Somrak

Robert Somrak, Champion

  • 726 Posts
  • 227 Reply Likes
If your Mac won't support 10.14.6 than see if it will support 10.13.???
Lightroom 9.0 will run on 10.13
(Edited)
Photo of Edmund Gall

Edmund Gall

  • 157 Posts
  • 55 Reply Likes
Every application will have minimum operating system version requirements, and they're clearly specified on the relevant app's webpage on Adobe's website - e.g. see here for LR's requirements (which show that Macos 10.13 minimum is required): https://helpx.adobe.com/uk/lightroom-cc/system-requirements.html

As to why the latest version of an app can't run on an old OS, I can't answer specifically for this case, but it's likely because some feature required from the OS by the latest app version just isn't present in the older OS versions...

Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 17066 Posts
  • 2906 Reply Likes
That's correct. Adobe drops OSes as the vendors (Apple and Microsoft) drop their support for them. For both Apple and Microsoft, that number is 3 versions back. Current versions work on macOS 10.13, 10.14 and 10.15. 10.12 is no longer supported which is probably why you're seeing that warning.
Photo of Tom Derbyshire

Tom Derbyshire

  • 11 Posts
  • 1 Reply Like
Many thanks
Tom
Photo of Tom Derbyshire

Tom Derbyshire

  • 11 Posts
  • 1 Reply Like
Many thanks
Much appreciated
Tom