Lightroom mobile: NEF raw files lose metadata when saved as JPG from iOS iPhone App

  • 1
  • Problem
  • Updated 11 months ago
  • Not a Problem
  • (Edited)
When I save .NEF raw photos from Lightroom to my iPhone 7 Plus to my Camera App, all the metadata is lost, eg camera, time stamp. Please fix.
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Brian Gerard Armstrong

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  • irritated

Posted 11 months ago

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Rikk Flohr, Official Rep

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Greetings Brian

Can you give us step by step instructions to reproduce? How are the NEF files getting onto your iPhone? Desktop App? Web Interface? Direct Cable to Phone. 

Do you mean Camera Roll instead of 'Camera App'?
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Brian Gerard Armstrong

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I meant the Camera Roll. However, since I deleted the Lightroom app from my iPhone and reinstalled it, the metadata sticks when I save raw files as JPG files to the Camera Roll. So I can’t replicate it anymore. Please ignore my request. Thank you.