LIGHTROOM 5.4: Need help with missing undo button.

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  • Updated 4 years ago
  • (Edited)
When I did the update on my Lightroom 5.4 version, I now can not use my undo button to correct a mistake, have to delete the virtual copy and start over. What can I do to fix it, or is there a update that I can get?
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Elaine Malott

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Posted 4 years ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Where did you find the "undo button" before?
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Elaine Malott

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its in the edit section of the tool bar
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Victoria Bampton - Lightroom Queen, Champion

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Ah, ok, I thought you were looking for a button.

Have you restarted Lightroom, by any chance? The undo is only usually available while it's open.

Since you mention a virtual copy, do I assume it's a mistake you made in Develop? If so, look in the History panel and click on the second-to-last step to move back.
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Elaine Malott

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it opens a popup window to my c drive and cant do anything of any sort. I have tried several items to include closing it restarting my puter and nothing.
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Victoria Bampton - Lightroom Queen, Champion

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WHAT opens a pop-up window?
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Elaine Malott

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when I go to use any of the resets, it gives me a popup window to my c drive
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Victoria Bampton - Lightroom Queen, Champion

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Ok, we seem to be going in circles a little bit. Can you please tell me step by step exactly what you're doing, from the time you open Lightroom to when the C drive pops up, including exactly which buttons you're pressing and where.
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Elaine Malott

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first question are u a support person? really would like to speak to a Adobe Rep on this by phone!
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Victoria Bampton - Lightroom Queen, Champion

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I'm not on the Adobe payroll, but I work alongside Adobe as an Adobe Community Professional, hence the champion badge you see to the left of my posts. If you want to google me, search for Lightroom Queen and you'll find me.

If you'd like to speak to an Adobe rep on the phone, please feel free to try and contact them.
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Elaine Malott

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was just wondering, have never been on here before, sometimes its much easier to speak to a person then to try to type out the issue, I do appreciate your trying to help out tho, but think it fixed itself somehow. Maybe redoing an update helped.
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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That's good news Elaine! You'll spot staff members - they have a green staff badge, like my blue champion one. Trying to get anyone on the phone is a lot more difficult though.