Lightroom CC 2015.5.1: Need to login to Lightroom mobile after each restart

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
  • (Edited)
Since the latest update for LR CC I need to (re-)login to Lightroom mobile after every start of the application. Annoying!
Photo of BDX

BDX

  • 7 Posts
  • 0 Reply Likes
  • annoyed, frustrated

Posted 2 years ago

  • 1
Photo of Smit Keniya

Smit Keniya, Employee

  • 185 Posts
  • 88 Reply Likes
Official Response
Hi,

Could you let me know what OS you are working on.

Also, could you send the Diagnostic Log to keniya@adobe.com.

To generate Diagnostic Log:

1. Open Preferences and go to Lightroom mobile tab.
2. Press Alt on Windows or Option on Mac and then press Generate Diagnostic Log button.


3. Send the report to keniya@adobe.com.


Thanks,
Smit Keniya
Adobe Lightroom Team
(Edited)