na windows 10 werkt photoshop elements 15 niet meer

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ik kan een foto openen maar niet bewerken. photoshop sluit zichzelf. heb al installed/ installed maar dit helpt niet
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wilma

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Posted 1 month ago

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Steve Lehman

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Mijn eerste gedachte is of je het programma tot nu toe hebt geregistreerd, anders sluit het zichzelf soms. Een andere gedachte is als u een SFC-reset voor Windows kunt uitvoeren. Heb je Windows 10? Als dat zo is, zal ik je die instructie sturen. Reageer alsjeblieft. ik ben Amerikaans in Seattle en gebruik een vertaler. Spreekt u Engels?

Steve Lehman, Seattle, WA USA
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wilma

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Hello Steve, yes I speak english, but everything else on my computer is in dutch, so that is a bit complicate sometimes. the programm is registered and yes I have windows 10 now 

thanks in advance!
Wilma
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Michel BRETECHER, Champion

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The technical doc has been translated yesterday:
https://helpx.adobe.com/nl/photoshop-elements/kb/integer-50-8-required-closest-value-inserted-photos...
... but the screenshots are still in English.
(Edited)
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wilma

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? does not work this link
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Steve Lehman

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That's right Michel, your link returns a "404 page not found".  
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Michel BRETECHER, Champion

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Yes, that's curious...
The way to get a translated doc is to choose your country on the bottom left of the English doc:
https://helpx.adobe.com/photoshop-elements/kb/integer-50-8-required-closest-value-inserted-photoshop...

I get the translation in Dutch, but pasting the link does not work.
Seems that it works with Belgium???

https://helpx.adobe.com/be_nl/photoshop-elements/kb/integer-50-8-required-closest-value-inserted-pho...
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Steve Lehman

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Michel, most do speak English but prefer not to.  You can get translations from Google.  Search with words: "Dutch to English" and a panel will appear to put in any language with a down-arrow to switch languages.  It'll translate Dutch to English in a jiffy.   S.L.   
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Steve Lehman

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Wilma,

Let's do a reset in Windows 10 first:  Go to Settings, Apps, Apps & Features, and on the tight side list of programs, find the program, highlight it, then see if there is a blue hyper-link below its title.  If so, click on it, then on the next page it takes you to a reset button on the left.  Click it.  If the link is not there, it means Windows doesn't find a problem with it but we can go to the SFC reset anyway.   For that, you will need to find Windows PowerShell in your program list by click on your Windows icon at your lower-left.  This opens a DOS window, then at its cursor blinking, type scannow and press enter.  It'll work for a few minutes or up to 15 minutes then it will stop.  Close the windows and reboot.  Try your program.  Sometimes this works, but most of the time if Windows doesn't find a problem with the programs it stays the same.   If it does, you may need to reset it within the program.  In that case, you can open any image, then a ? (question mark) will appear at the bottom-right side of the editors space.  Next to that will be a down-arrow and menu.  Click to top and click on Reset All.  That resets the entire program.  In fact I would try that first before going to the settings, and Powershell.   Let me know all about it.   

Steve Lehman