Elements 9 not starting, Freezes at Initializing Menus.

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  • Updated 5 years ago
  • (Edited)
The program freezes when it reaches Initializing Menus. It will not allow regular stop, must use Windows Task manager to remove from screen. How do I stop this? I can occasionally open, but seldom lately.
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STEVE COX

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Posted 5 years ago

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Chris Cox

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What OS version?

Have you tried resetting the Elements preferences?
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STEVE COX

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windows 7 i tried to set it back to Wxp. It didn't seem to help. It has only been stalling lately. I am currently restoring settings to an earlier date. I hope that helps.