Photoshop: "Could not import the clipboard because an unexpected end-of-file was encountered."

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  • Updated 11 months ago
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I get a window that reads "Could not import the clipboard because an unexpected end-of-file was encountered." It shows up on CC and CS2. When I try to open any kind of image file, nothing happens.
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Skip Huntress

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Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS/version are you on?

How are you trying to open images? File>Open.. dialog? Dragging a file onto the Photoshop application icon? Other?

What sort file are you trying to open.

The error "Could not import the clipboard because an unexpected end-of-file was encountered." is a result of copying data from another application that Photoshop doesn't like.

In Photoshop, can you select Edit>Purge>Clipboard?

Does Photoshop work correctly after purging the clipboard?
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Mark Johnson

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I get this as well. Can't open any file type...and I do mean any. Nothing to do with what application the file came from...even psd files won't open. File->open, drag, double click...doesn't matter how I open it. Running Windows 7 Pro SP1 64-bit. This happens in both photoshop CC programs 32-bit and 64-bit. Purge clipboard is greyed out. So no...it is still not working. I have all updates installed...maybe I shouldn't. :(
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Very strange - but glad that worked.
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Mark Johnson

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Of course coming back to the office today...the problem has returned. So with photoshop CC you just have to uninstall & reinstall every day you need it. Worst feature ever...
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I would guess there's something specific causing this problem as I haven't heard of other customers with this problem.

I'm wondering if there's another application or utility that's damaging the installation.
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Mark Johnson

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Worth a google...I see this problem going back for years. Random fixes that either work or don't. Seems some just stop using photoshop. Not an option for me b/c of my job.
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Chris Cox

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It is not a widespread problem, and always seems to be tracked down to external (third party) software affecting Photoshop.
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Mark Johnson

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I found a trick everyone. Pressing Ctrl+N for new, you get the dialog, pressing ok, of course nothing happens. However, if you do this twice very quickly, you'll get a new document and then photoshop will allow you to open ONE file. Choose wisely.
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Joan Lewis

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genius!!!!!
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Mark Johnson

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Found the answer!!!
http://en.kioskea.net/forum/affich-44...
ton of suggestions. Page 3, a post for a missing adobe kb article.

ElSlowhand - Jun 23, 2010 03:50PM

HOT DAMN! A network printer whos driver and/or status has not changed in 2 years suddenly effects Photoshop. What a joke. Damn fine work, Dazle.

I removed my printer and now photoshop works. I just can't print. :)