Photoshop Elements: Adobe Store purchase/checkout issue

  • 1
  • Problem
  • Updated 7 years ago
  • (Edited)
I went to purchase the new Plus version of Elements 10. The cart came up $135.95.
When I hit check out it disappeared and is now $179.99. Thats just wrong. I did a snapshot of my desktop to proove it. I also chatted online with a rep and they were no help. I am owed the version at that price.
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Catherine Carroll

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  • frustrated

Posted 7 years ago

  • 1
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I'll have someone contact you.
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Catherine Carroll

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I have not heard from anyone. I have the snapshot and tech coorespondence to send if needed.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I see someone is on the case. I'll ping them to see what the status is.
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Catherine Carroll

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Thank you I have been contacted and looking forward to the resolve!!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Perfect. Thanks.