My upgrade I paid for on PSExpress app is gone

  • 1
  • Problem
  • Updated 3 years ago
I paid for an upgrade on PS Express a while back . When recently I tried to use this app for editing there was a problem with loading up. Now that it loads up okay my upgrade isn't available to me anymore unless I purchase it again? This cannot be right..
Photo of viv


  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Amit Kumar Gupta

Amit Kumar Gupta, Employee

  • 107 Posts
  • 3 Reply Likes
Please check if you have added the same itunes account in settings with which you made the purchases.
You can also login with Adobe Id to get all Premium features free in addition to MyLooks (where you can save your settings as looks presets)