Photoshop: My serial number doesn't work

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  • Problem
  • Updated 3 years ago
  • (Edited)
Hello, I try to validate my serial number but it doesn't work! Please, help me ! An error message appears and tells me to try again.
Photo of Lily Valvin

Lily Valvin

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  • frustrated

Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I don't see any registered products under you email address. What version of Photoshop do you have? Where did you purchase your copy of Photoshop from?