Photoshop: My processed image problem

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  • Updated 2 years ago
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I made some last winter photos on my Leica camera. I saved it on mylaptop. Couple of days ago, I started to work with it in Adobe Photoshop. Imade almost all, what I wanted, but I during saving the image, the program wasclosed. I opened it again, and I saw that all my work for a day was lost. Ihave urgently back my data from this file. I'm using Photoshop CC 19.0.1 onWindows 7 x32.
Photo of jadeatkins


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Posted 2 years ago

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Photo of David

David, Official Rep

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Hi there,

Photoshop does have an autosave function which can be found under Preferences > File Handling.  By default, this is on and set to save every 10 minutes, but if your edits take less than 10 minutes, they weren't saved.  Otherwise, you should have seen a document automatically open when you launched named "recovered_<old filename>.psd".  Did that not happen?  How did Photoshop close?

On the chance that it saved correctly, you can find your last opened documents under File > Open Recent.

Hope that helps,
Photo of WillWats


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As I correctly understood you. Your image is still active, but it doesn't opened. In our company, one of the employers had the same trouble. We suggested her to search more data in Google, she input that word recover photoshop. But unfortunately she couldn't open the image. Another way might be using innovative thing that we applied for her file Photoshop Online. I hope it might be useful for you too.