Photoshop: Updated yesterday - it now won't open files

  • 1
  • Question
  • Updated 2 months ago
  • (Edited)
I updated Photoshop yesterday.Now when I try to open files - nothing happens. Any idea what has gone wrong? Thanks

J
Photo of Jayne Simmons

Jayne Simmons

  • 2 Posts
  • 0 Reply Likes

Posted 2 months ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 17063 Posts
  • 2903 Reply Likes
What version of Photoshop? What OS/version?
Photo of Jayne Simmons

Jayne Simmons

  • 2 Posts
  • 0 Reply Likes
Photoshop 2020. In the end, I have uninstalled and reinstalled the program.I am windows 10. However, it seems to be about every 3 major update - something corrupts

Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 16947 Posts
  • 2851 Reply Likes
Ok. Did uninstall/reinstall right it? Or are you still in a bad state?
Photo of Hans van den Berg

Hans van den Berg

  • 14 Posts
  • 0 Reply Likes
Have you tried restarting windows? Maybe something is left behind that did not disappear. Reading what you say about 3 major updat it seems that this is not from Photoshop but from your pc setup and windows. Good luck!