Photoshop CC 2018: Very slow after open. Wait 20minutes or more after that Photoshop is running

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  • Updated 2 weeks ago
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I need help for this problem, please!!!
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le buu

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  • Very sad

Posted 2 weeks ago

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Cristen Gillespie

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You'll need to tell us a lot more about this. What OS are you on?  When did this start—had you just updated and the problem began? What have you tried so far to fix this? Have you tried deleting preferences or uninstalling and reinstalling (in case something somewhere was corrupted)? What else, if anything, do you have running? Waiting 20 minutes is obviously something very bad happening, but it could be your hardware or not enough RAM, something running in the background that is taking all your resources. . .Or just a a bad install.

Please tell us more about your circumstances and I'm sure someone will try to help with more specific ideas of what to test for.
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David, Official Rep

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I would also be curious as to what Photoshop is doing during this 20 minutes.  Does it sound like the hard drive is really active?  Are you connected to the Internet?  Could you be downloading updates / transferring files in the background on a (VERY) slow connection?  Once PS loads, is it fast then?  You're trying to just open the application, not a specific file, right?