Elements12: Will not open on MacOS 10.10.5

  • 1
  • Question
  • Updated 3 years ago
  • (Edited)
Can someone tell how to get my pe 12 to work again?
when I try to open my PE12  a window comes up saying that it quit unexpecdetly with message bellow: 

Process:               Adobe Photoshop Elements 12 Editor [2964]
Path:                  /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/MacOS/Adobe Photoshop Elements 12 Editor
Identifier:            com.adobe.pse12editor
Version:               12.0 (12)
App Item ID:           768610744
App External ID:       192852631
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Photoshop Elements 12 Editor [2964]
User ID:               502

Date/Time:             2016-03-24 12:15:16.892 -0700
OS Version:            Mac OS X 10.10.5 (14F27)
Report Version:        11
Anonymous UUID:        5B4AAE67-0122-DE2A-4473-8576A7996352

Sleep/Wake UUID:       F1E0BD4B-1254-4BD4-809D-D11FD175CC22

Time Awake Since Boot: 60000 seconds
Time Since Wake:       5800 seconds

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00000000000000b1

VM Regions Near 0xb1:
--> 
    __TEXT                 0000000100000000-00000001030d0000 [ 48.8M] r-x/rwx SM=COW  /Applications/Adobe Photoshop Elements 12 Editor.app/Contents/MacOS/Adobe Photoshop Elements 12 Editor


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
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Abada Marin

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Posted 3 years ago

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Chris Cox

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We need to see the rest of the crash report to know why you are crashing.


And it appears that you have not installed any of the Elements 12 updates.