Lightroom CC: (Installed on Sierra) doesn't detect the latest update, why?

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
On my Mac desktop the Lightroom update is regular (now has 6.7/2015.7) on my MacBook can't take over the last version. Both are OS Sierra, any idea or solution about?
I installed and uninstalled several times and I have a regular membership.
Photo of Antonio Ficai

Antonio Ficai

  • 6 Posts
  • 0 Reply Likes
  • exhausted

Posted 2 years ago

  • 1
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 4322 Posts
  • 1576 Reply Likes
When you say the MacBook can't take over the last version, what happens when you try?
Photo of Antonio Ficai

Antonio Ficai

  • 6 Posts
  • 0 Reply Likes
Victoria I've tried all solutions you write, I use this forum as last chance to solve the problem
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 4322 Posts
  • 1576 Reply Likes
A long shot then... have you tried creating a second user account, and seeing if it'll install that way?
Photo of Antonio Ficai

Antonio Ficai

  • 6 Posts
  • 0 Reply Likes
no, now I'll try and I'll let you know
Photo of Antonio Ficai

Antonio Ficai

  • 6 Posts
  • 0 Reply Likes
OK Victoria with your tip now it works! 
I've created a new account on my laptop, installed Creative Cloud, login with my Aobe account and installed the right version of Lightroom, finally after two weeks I can relax.
Thank you very much :D
(Edited)
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 4322 Posts
  • 1576 Reply Likes
Wonderful news. There must be something going on with your original user account, although I would have expected the CC Cleaner to find it.