My key does not work for Elements 12.

  • 1
  • Question
  • Updated 3 years ago
  • (Edited)
My key does not work at Element 12.
Photo of Egil Mathisen

Egil Mathisen

  • 1 Post
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 748 Reply Likes
Did you enter the redemption code on to generate your serial number?

Are you trying to enter the redemption code instead of the serial number by mistake?

If you are reinstalling an old version, did you check your account on for the serial number?