My key does not work for Elements 12.

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  • Updated 3 years ago
  • (Edited)
My key does not work at Element 12.
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Egil Mathisen

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Posted 3 years ago

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Chris Cox

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Did you enter the redemption code on Adobe.com to generate your serial number?

Are you trying to enter the redemption code instead of the serial number by mistake?

If you are reinstalling an old version, did you check your account on Adobe.com for the serial number?