Elements 12: Install disk keeps being ejected from my imac OS10.9.5. Why?

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  • Updated 3 years ago
  • (Edited)
Computer crashed. Needed to reload from back with mac support. Now can't reload photoshop elements 12 - have serial number. Disk goes in, noises made the disk comes out.
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Barry Cole

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  • frustrated

Posted 3 years ago

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Chris Cox

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Either the disk is damaged, or something is wrong with the optical drive.

You can just download Elements 12 and reinstall.
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Barry Cole

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Thank you - but where do I download Elements 12 from without re-buying it?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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You can download from here: http://www.adobe.com/downloads/other-...