How do I download and install on a new computer when the old one is dead?

  • 1
  • Question
  • Updated 3 years ago
  • (Edited)
Hello,
My computer is dead !
what shall I do to get back my Photoshop and Lightroom on the new computer.
Do I just need to redownload the program or will I need some digital key numbers to initiate Photoshop ? If yes, how and where can I get that key ?
Thank you in advance for helping me.
Photo of Speedy

Speedy

  • 3 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of jill david

jill david

  • 5 Posts
  • 0 Reply Likes
When I got my new laptop i j7at needed to downl8ad and then sign in.
Photo of Speedy

Speedy

  • 3 Posts
  • 0 Reply Likes
Thank you very much. I will try.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
That depends on if you have a perpetual license or a subscription.
With a subscription, just install the Creative Cloud app, sign in, and download your applications.
With a perpetual license, you need to download and install each app, and enter your serial number to activate the software. Your serial numbers are in the purchased boxes, or available on adobe.com if you downloaded the software.