Element 10: Where can I get an installer and how do I install on a new computer?

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  • Updated 4 years ago
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  • (Edited)
need to reinstall
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Richard Hernandez

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Posted 4 years ago

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Chris Cox

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Richard Hernandez

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My photoshop element 10.0 got deleted from my pc I need to re download.
How do I get this paid for software that I need to reinstall?? Adobe.com does not geve me a serial number and doesn't recognize my purchase. Your reply doesn't solve my problem?
Thank you,
Richard
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Chris Cox

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The reply gives you the location to download Elements 10. But you still need your serial number from the box, or from adobe.com.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Richard,

I don't see any registered products under the account using the email address you've used here. Is it possible you registered it under a different email address?

If a product/serial isn't registered we have no idea what your serial was. Do you still have the box/dvds that you purchased?
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Richard Hernandez

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I found the install software file I should be ok?
Thank's
Rich
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Yup. Go ahead an install it on the new computer. If you have any trouble activating, go to this page and work with a chat agent: http://helpx.adobe.com/x-productkb/po...