My 3D option list in Photoshop CS6 extended is visible, but the options are not enabled, What should I do?

  • 1
  • Question
  • Updated 10 months ago
I am using CS6 extended but the 3D features don't seem to be working. The drop down options can't be selected. Please guide.
Photo of Satinder Kaur

Satinder Kaur

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of David

David, Official Rep

  • 2898 Posts
  • 419 Reply Likes
Hi Satinder,

If all of the commands are grayed out then your video card probably isn't sufficient for the 3D functionality.  What kind of card do you have?  What do you see under Preferences > Performance and then in the upper-right under Graphics Processor Settings?

Photo of Joseph Aniefiok

Joseph Aniefiok

  • 1 Post
  • 0 Reply Likes
pls what is this card? how does it look like, and can i locate it?
Photo of Cristen Gillespie

Cristen Gillespie

  • 1537 Posts
  • 472 Reply Likes
> pls what is this card? how does it look like, and can i locate it?>

If you know how to look at your System Specs (on my Mac, information about my card is under the Apple menu and About This Mac> Displays), you can quickly find the information about your video card. Windows, of course, has it's own dialog for system information.

If you're using Photoshop, and don't know your way around your OS, you can go to the Help menu > System Info, and in the dialog box that pops up, scroll very slowly down until you see it start to talk about the GPU. With glgpu[0] it will start listing version, memory, name of card, etc. That's a bit more effort, but the info is there. It also has a copy button so you can post your system info if you want someone knowledgeable or from Adobe to help (after the weekend).

To learn more about why you need to know what your graphics card can do: