Photoshop CC: Move tool auto-select is selecting layers in hidden or locked groups

  • 51
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
Love the multiple path selection tool in Photoshop CC, but is there a way to *not* include invisible & locked layers?
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Oliver Lukman

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Posted 6 years ago

  • 51
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Diesel Laws

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Any updates on this? It's a critical issue and causes many problems when working fast.
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Brishen Mahoney

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Im going to have to revert to an older version of PS because of this disfunction. This really impacts work flow, when can we expect a fix?
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Wolf

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I don't even want to work in PS anymore because of this problem. Any word on a fix?
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stjohn79

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This is an outrage! Where did this issue come from? Me me me. I'm scared. Please hold me.
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Marcos Delgado

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This reply was created from a merged topic originally titled
Command + Move (Select).


So I have a file with multiple folders that are locked and turned off (not visible).
With the Move Tool selected and holding down command, I click and drag...
normally, that would select everything that is in the area that I drag the marque over, with the exception of what is in those locked and/or hidden layers. Now, even with those layers locked and not visible...it is selecting everything within those folders. This is a HUGE issue and is slowing me down a great deal.

Is anyone else having this issue?

This really needs to get taken care of ASAP.
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stjohn79

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Yeah, man. We all be trippin' on this. Photoshop CC be actin' a fool!
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Curious Read

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this is seriously not fixed yet? Wtf Adobe?
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Daydream Graphics

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Every day I work in PS CC is another day I'm painfully reminded of this bug. Where are the updates Adobe?
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Peter

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After two months I feel this is being ignored.

Are you really telling us you cannot announce an intent to fix a bug because you are a publicly traded company. Really? Isn't this just basic 'business as usual' stuff for a software company? There's a bug, fix it, next bug, move on.

The official response in no way addresses the issue. There is no indication of empathy, there is no indication of understanding, there is no apology that I have seen. It feels rude.

If I treated my clients like this , then most probably I'd be pretty close to being out of business in 2 months. I'm disgraced.

You may have a mostly fantastic product, but your customer service, here, is appalling. Smaller software companies I deal with are quick to respond, cheerful , personal polite and helpful with far less budget and resource. Look at them and learn a thing or two Adobe.
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Chris Cox

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We heard you, we said we knew about the bug, we said we were fixing it.
We just can't announce a date for legal reasons.
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Peter

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So what I do is - I continue to pay you every month and just patiently wait knowing it will be fixed at some point?

These 'legal reasons' seem flawed to me.
Can you point us at them please?
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Daydream Graphics

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Meanwhile, Dreamweaver CC launches in two months with new fixes and features that practically constitute a new major release, while we have the Photoshop crew hiding behind their legal team, releasing ZERO patches since the June launch. It's a pretty sad start for Adobe's biggest product in the CC line.
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timur IC

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it is ridiculous that it takes so much time to fix this bug. Do you understand that photoshop is simply unusable to many people?
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Cesar Aguirre

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I have to say this: I'm feeling really bad taking in consideration that we are paying an annual fee for this silly (if not stupid) bug!

So what's the whole idea behind the Creative Cloud and throwing away the versions? Deliver to your costumers buggy products and take weeks to fix it?

Come on Adobe! this has been reported 3 months ago and nothing...
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Chris Cox

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Please read the statement at the beginning of the thread. We know about the issue, and are working on it.
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Ole Fredrik Lie

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This reply was created from a merged topic originally titled
Move tool auto-select is selecting layers in hidden or locked groups. This is obviously a bug. Can you please fix the error?.


In large PSD files with many layers and groups, it is quite hopeless that move tool marks invisible and locked layers. This error is so critical that I will use CS6 until it is fixed. And that's a shame, because I'm sure there's a lot of good functionality in CC. Please fix this!
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Ole Fredrik Lie

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Let me see if I understand this right. Adobe logged this error 3 months ago and nothing has happened? @Jeanne Rubbo: Have you ever worked with large PSD files with hundreds of layers and folders? I do not mean to be rude, but the solution you propose is useless. Hope you can have fixed the bug asap!
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Chris Cox

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No, you don't have that right.
We said that we know about the bug and are working on it.
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Joel Laumans

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Hey everyone,

Shall we agree to accept that Adobe is working on a fix and that our efforts here on the forum aren't helping anymore?

I, too, am frustrated, disappointed and annoyed that Adobe hasn't fixed this yet. It is truly killing my workflow, and is unacceptable. Simply put, this bug costs me a lot of time (a.k.a. money), and it's a lot more than what I'm paying Adobe for my subscription which makes it feel very unfair.

Dear Chris Cox,

Thanks for acknowledging that you are working on a fix. I can imagine that you (just like the rest of us) are a hardworking person, trying to do your job well and work towards developing good products for the rest of us.

I advise you put on a smile and start to be kind on this forum :) No need for rude or snarky comments here. We love your products and want to continue to use them. We take the time to come here to report our problems because we want to help make them better.

So every time you read one of our complaints, count to 5 and just think to yourself "This customers cares :)" and write a nice reply, you never know who is reading here!
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Chris Cox

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The only rude and snarky comments have come from non-employees.

The Adobe employees have just been trying to explain the facts.
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Joel Laumans

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Maybe "rude and snarky" are badly chosen words, my apologies. I just think we can both agree people aren't happy with how your messages come across. Maybe it's because they are so to-the-point that it feels impersonal?

(Sorry this is off-topic, but if you have a place I can comment on Customer Feedback I would be happy to continue this conversation there to help prevent these fruitless discussions in the future)
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Chris Cox

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It may not be the exact message they want to hear, but we are limited in what we can say.
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Cory

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Thanks, Joel! Well put.
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Amanda Appiarius

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I see there have been a lot of deleted comments on this thread. That's a bummer. I'd love to hear from an empathetic Adobe employee about this issue.
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Christian Magill

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Is there any reason why this issue is listed as "acknowledged" instead of "in progress". Would this denote that the progress on this issue is further behind than issues that are listed as "in progress".
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Chris Cox

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Good point - I think we've been too busy to look at the labels lately.
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Daydream Graphics

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That's probably the single biggest reason for all of the confusion / angst in here, we were told that things were in progress but the thread was reporting "Acknowledged", which was contradictory - but anyway, Jeff's news of a fix is music to our ears. I personally appreciate the effort to fix this.
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Chris Cox

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It's not contradictory, just different stages of the process.
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Chris Cox

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And because we couldn't comment on unannounced versions, I couldn't say "it's already fixed, just wait a week". :-(
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Should be fixed in the Photoshop CC 14.1 update:

http://adobe.ly/16AZpYt
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Daydream Graphics

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This is awesome news. Thank you Adobe!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thank you for your patience.
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Daydream Graphics

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Just updated to 14.1 on Mac Mountain Lion 10.8, can confirm the bug is fixed! The screen does flicker a bit when drag-selecting stuff, but it's not the end of the world.
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Blake Watson

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Yay!
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Cesar Aguirre

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Thank you all!
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Timothy Brooks

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Photoshop CC was working fine for me two days ago. Yesterday afternoon, the move tool stopped working. When I try to move a layer, it moves the entire group. When I click on two layers to move, it moves a different layer.

After reading this string, I upgraded to the latest version of Photoshop CC, which it says is 14.1 x64. Now, when I click on a layer and try to move it, it does me the favor of selecting a different layer and moving that one instead. There actually is no way for me to move the layer I want to move, even if I take it out of the group. It keeps changing the selection to a different layer.

At the moment, this product is unusable, and I'm having to switch to a different computer with an older version of Photoshop to do my work.

If it's useful, I'm running this on Windows 7 (and have been for a long time).
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Brad Sterling

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Everyone this will resolve it if you are seeing this message. "Could not use the move tool because the target channel is hidden"

Select the Channels tab. Delete the Quick mask that has been inadvertently created. Problem should be resolved and layers should be able to move accordingly.