Lightroom Classic: Multiple problems since update

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)
I am having multiple problems with Lightroom CC classic. It is often unresponsive, work in Develop module is painfully slow, often with a lot of lag when using local adjustments. I need help or need new software to process my images.Lightroom Classic version: 7.0.1 [ 1142117 ]

License: Creative Cloud

Operating system: Windows 10

Version: 10.0

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 3.5 GHz

Built-in memory: 32712.5 MB

Real memory available to Lightroom: 32712.5 MB

Real memory used by Lightroom: 3018.3 MB (9.2%)

Virtual memory used by Lightroom: 3134.1 MB

GDI objects count: 935

USER objects count: 3879

Process handles count: 2771

Memory cache size: 0.0MB

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX

Camera Raw virtual memory: 1355MB / 16356MB (8%)

Camera Raw real memory: 1357MB / 32712MB (4%)

System DPI setting: 96 DPI (high DPI mode)

Desktop composition enabled: Yes

Displays: 1) 2560x1440

Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce GTX 970

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC

Library Path: F:\BACKUPS\2017-08-10 1627\Lightroom 5 CatalogA-2.lrcat\Lightroom 5 CatalogA-2-3.lrcat

Settings Folder: C:\Users\Deborah\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Canon Tether Plugin

3) DxO OpticsPro 10

4) DxO OpticsPro 10 Importer

5) Facebook

6) Flickr

7) HDR Efex Pro 2

8) Nikon Tether Plugin

9) ON1 Photo RAW 2017

10) ON1 Photo RAW 2018

11) ON1 Resize 2017

12) ON1 Resize 2018

13) PhotoShelter

14) SmugMug

15) ViewBug

Photo of Deborah Albert

Deborah Albert

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Posted 2 years ago

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Photo of John R. Ellis

John R. Ellis, Champion

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As a first troubleshooting step, try unchecking the option Preferences > Performance > Use Graphics Processor.  Then update your graphics driver directly from the manufacturer's site:
Photo of Todd Thoenen

Todd Thoenen

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First thing to try is disable gpu usage, reboot and then update drivers especially gpu.
If you are still having issues try windows troubleshooter. Even though it seems as if LR is the cause it really isnt. It just made such a drastic change that the system doesnt know how to react.

Sounds weird but thats how I fixed mine.
After the update my system would crash when trying anything other library mode.
I could go on youtube and watch videos and anything else I wanted to do but LR was out of the question.
Good luck. It took me over a month to get it to work.
Photo of Deborah Albert

Deborah Albert

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Will try trouble shooter. thanks
Photo of John R. Ellis

John R. Ellis, Champion

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Try unchecking the Use Graphics Processor option and updating your graphics drivers first. That is the most frequent cause of performance issues in Develop.
Photo of Deborah Albert

Deborah Albert

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Did that....

Photo of David Converse

David Converse

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Your Lightroom catalog is on your F drive in a backups folder. Is that a slow external disk? Have you tested using a new catalog on your internal hard drive?