Photoshop: OpenCL is not enabled

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
Why can I not abilitate OpenCL on my PS CS6 ? My HP zbook 17 has a Quadro K3100 graphic card and all drivers are updated and CS6 compatible but the option OpenCL remains gray.....
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rosario abate

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may help if we could see your Photoshop System Info. Directions for sharing your system info from Photoshop:

http://feedback.photoshop.com/photosh...
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rosario abate

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Thanks Jeffrey !
Here is my System :

Adobe Photoshop versione: 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00) x64
Sistema operativo: Windows 7 64 bit
Versione: 6.1 Service Pack 1
Architettura di sistema: Famiglia CPU Intel:6, Modello:12, Stepping:3 con MMX, Intero SSE, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Conteggio processore fisico: 4
Conteggio processore logico: 8
Velocità processore: 2693 MHz
Memoria incorporata: 15641 MB
Memoria disponibile: 12592 MB
Memoria disponibile per Photoshop: 14072 MB
Memoria usata da Photoshop: 70 %
Dimensioni porzioni immagine: 128 K
Livelli cache immagine: 4
Disegno OpenGL: attivato.
OpenGL - Modalità disegno: Avanzata
OpenGL - Consenti modalità normale: True.
OpenGL - Consenti modalità avanzata: True.
OpenGL - Consenti GPU precedenti: Non rilevato.
Produttore scheda video: NVIDIA Corporation
Modulo di rendering scheda video: Quadro K3100M/PCIe/SSE2
Monitor: 1
Visualizza limiti:= alto: 0, sinistra: 0, basso: 1080, destra: 1920
Numero scheda video: 2
Scheda video: Intel(R) HD Graphics 4600
OpenCL Non disponibile
Versione driver: 9.18.10.3324
Data driver: 20131007000000.000000-000
Driver scheda video: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Modalità video: 1920 x 1080 x 4294967296 colori
Didascalia scheda video: Intel(R) HD Graphics 4600
Memoria scheda video: 4096 MB
Dimensione texture rett. video: 16384
Numero scheda video: 1
Scheda video: NVIDIA Quadro K3100M
OpenCL Non disponibile
Versione driver: 9.18.13.3265
Data driver: 20140213000000.000000-000
Driver scheda video: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Modalità video:
Didascalia scheda video: NVIDIA Quadro K3100M
Memoria scheda video: 4096 MB
Dimensione texture rett. video: 16384
Numero di serie
Cartella applicazione: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Percorso file temporanei: C:\Users\Ross\AppData\Local\Temp\
La memoria virtuale di Photoshop dispone di I/O asincrono attivato
Volumi di memoria virtuale:
H:\, 465.6 GB, 409.1 GB disponibili
C:\, 221.2 GB, 137.9 GB disponibili
Cartella plug-in richiesti: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Cartella plug-in principali: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Cartella plug-in aggiuntivi: non impostata

Componenti installati:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
ONCore8.dll ONCore 7.0.0.0
ONCoreFoundation8.dll ONCoreFoundation7 7, 0, 0, 0
ONDocument8.dll ONDocument 7.0.0.0
ONProxySupport8.dll ONProxySupport 1.0.0.0
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113

Plug-in richiesti:

ADM 3.11x01
Affresco 13.0
Applica texture 13.0
Bagliore diffuso 13.0
Bassorilievo 13.0
Bordi brillanti 13.0
Camera Raw 8.4
Camera Raw Filter 8.4
Carta da lettere 13.0
Cineon 13.0.1 (13.0.1.3 x001)
Collada 13.0.1 (13.0.1.3 x001)
Colore mezzetinte 13.0
Colori NTSC 13.0.1 (13.0.1.3 x001)
CompuServe GIF 13.0
Conté Crayon 13.0
Contorni accentuati 13.0
Contorni con inchiostro 13.0
Contorni poster 13.0
Contorni strappati 13.0
Coordinate polari 13.0
Core misurazione 13.0.1 (13.0.1.3 x001)
Correzione lente 13.0
Cristallizza 13.0
Deforma 13.0
Dipinto a olio 13.0
Distorsione curvilinea 13.0
Eazel Acquire 13.0.1 (13.0.1.3 x001)
Effetto acquerello 13.0
Effetto carboncino 13.0
Effetto carta bagnata 13.0
Effetto cromatura 13.0
Effetto fotocopia 13.0
Effetto increspatura 13.0
Effetto incrinatura 13.0
Effetto intonaco 13.0
Effetto onda 13.0
Effetto pennellate 13.0
Effetto punti 13.0
Effetto retinatura 13.0
Effetto ritaglio 13.0
Effetto sfera 13.0
Effetto sfumino 13.0
Effetto spatola 13.0
Effetto spirale 13.0
Effetto spugna 13.0
Effetto vento 13.0
Estrusione 13.0
Fibre 13.0
Filtro Pacchetto immagini 13.0.1 (13.0.1.3 x001)
Filtro ritaglia e raddrizza foto 13.0
Fluidifica 13.0
Formato file bitmap 13.0
Formato IFF 13.0
Formato PNG 13.0
Formato Targa 13.0
Fuoco prospettico 13.0
Galleria filtri 13.0
Gessetto e carboncino 13.0
Grana pellicola 13.0
Grandangolo adattato 13.0
Granulosità 13.0
HDRMergeUI 13.0
Includi filigrana 4.0
Increspatura oceano 13.0
Involucro di plastica 13.0
JPEG 2000 13.0
Leggi Filigrana 4.0
Luce al neon 13.0
Matita colorata 13.0
Matlab Operation 13.0.1 (13.0.1.3 x001)
Media 13.0.1 (13.0.1.3 x001)
Mezzatinta 13.0
Modulo Photoshop 3D 13.0.1 (13.0.1.3 x001)
Muovi 13.0
Nuvole 13.0.1 (13.0.1.3 x001)
Nuvole in differenza 13.0.1 (13.0.1.3 x001)
Ombra tratteggiata 13.0
OpenEXR 13.0
Pastelli su superficie ruvida 13.0
Patchwork 13.0
Pattern mezzetinte 13.0
PCX 13.0.1 (13.0.1.3 x001)
Penna grafica 13.0
Pennello a secco 13.0
Pixar 13.0.1 (13.0.1.3 x001)
Portable Bit Map 13.0.1 (13.0.1.3 x001)
Porzioni 13.0
Porzioni mosaico 13.0
Radiance 13.0.1 (13.0.1.3 x001)
Riflesso lente 13.0
Ritaglia e raddrizza foto 13.0.1 (13.0.1.3 x001)
Routine FastCore 13.0.1 (13.0.1.3 x001)
Routine MMXCore 13.0.1 (13.0.1.3 x001)
Salva per Web 13.0
Sfocatura con lente 13.0
Sfocatura migliore 13.0
Sfocatura radiale 13.0
Solarizza 13.0.1 (13.0.1.3 x001)
Spruzzo 13.0
Sumi-e 13.0
Supporto multiprocessore 13.0.1 (13.0.1.3 x001)
Supporto WIA 13.0.1 (13.0.1.3 x001)
SupportoScripting 13.0.1
Timbro 13.0
Togli interlacciato 13.0
Tracciati per Illustrator 13.0
Tratti a spruzzo 13.0
Tratti ad angolo 13.0
Tratti scuri 13.0
Variazioni 13.0.1 (13.0.1.3 x001)
Vernice di fondo 13.0
Vetro 13.0
Vetro colorato 13.0
Wireless Bitmap 13.0.1 (13.0.1.3 x001)
Zig zag 13.0

Plug-in opzionali e di terze parti:

BackgroundFilter NO VERSION
Dfine 2.0 NO VERSION
FineStructuresFilter NO VERSION
HotPixelsFilter NO VERSION
Nik Selective Tool 2.1.4.20903
Perfect Batch 8 8.1.0
Perfect BW 8 8.1.0
Perfect BW 8 Filter 8.1.0
Perfect BW 8 Smart Filter 8.1.0
Perfect Effects 8 8.1.0
Perfect Effects 8 Filter 8.1.0
Perfect Effects 8 Smart Filter 8.1.0
Perfect Enhance 8 8.1.0
Perfect Enhance 8 Filter 8.1.0
Perfect Enhance 8 Smart Filter 8.1.0
Perfect Mask 8 8.1.0
Perfect Mask 8 Filter 8.1.0
Perfect Mask 8 Smart Filter 8.1.0
Perfect Portrait 8 8.1.0
Perfect Portrait 8 Filter 8.1.0
Perfect Portrait 8 Smart Filter 8.1.0
Perfect Resize 8 8.1.0
Perfect Resize 8 Engine Automation 8.1.0
Perfect Resize 8 Engine Filter 8.1.0
Perfect Resize 8 Filter 8.1.0
PortraitPro 1, 6, 1, 0
ShadowsFilter NO VERSION
SkinFilter NO VERSION
SkyFilter NO VERSION
StrongNoiseFilter NO VERSION
Impossibile caricare i seguenti plug-in: NESSUNO
Flash:
onOne
Mini Bridge
Kuler
Periferiche TWAIN installate: NESSUNA

About Drivers : the very latest from Nvidia caused problems in Photoshop (and did not anyway permit OpenCL to be abilitated) so I re- installed the latest from HP support.
I can also report that with the above setting, after having checked the System performances , i was able to abiltate OpenCL (which was not greyed) but afer I quitted PS and I opened it again, the option was again grey......

Thanks
Photo of Chris Cox

Chris Cox

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Your Intel drivers also don't allow OpenCL to be used.
You need to update the Intel drivers, or disable the Intel GPU.

And yes, NVidia has had some problems with their last few driver releases.
Photo of rosario abate

rosario abate

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Tks Chris; what do you mean for 'disabling Intel GPU' ...?
Photo of Chris Cox

Chris Cox

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The Intel GPU is probably on the motherboard, and can be disabled in the BIOS if you don't have a display attached to it. Windows GPU support is pretty bad when mixing brands of GPUs.