Lightroom for mobile: Move photos to Lightroom Classic when over limit

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  • Updated 1 year ago
  • (Edited)
I imported a bunch of photos to Lightroom Mobile this weekend, but forgot about the new 20 GB limit to my plan (I guess not so new anymore). I'm not sure exactly how far over the limit I am, but syncing has stopped. I already edited the photos (before going online). Is there any way to get these photos to Classic? Or do I need to completely restart and import them all over again to Classic?

Classic imported 4 of them, but it stopped and wouldn't import anymore. I just shut down and then restarted Classic, and it imported 9 more, but then stopped again... I'm unclear how to proceed from here...
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Jon Anscher

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  • worried that I've lost all my work

Posted 1 year ago

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Rikk Flohr, Official Rep

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Jon

Go to:https://assets.adobe.com/files and make sure you don't have any items under Deleted that could be purged to clean off enough room to do your sync. 
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Jon Anscher

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I have no problem with cloud storage. I pay $150 a year for Smugmug (unlimited photo storage). I pay $100 a year for Office and 1TB of cloud storage. I pay $10 a month for 2TB of cloud storage from Apple. I pay $5/month to BackBlaze (unlimited backups of my whole computer).

But Adobe's cloud solution is too limiting for me for several reasons, so I use Classic (non-cloud based). I'm not willing to pay $20 a month just so I can use the app on my iPad. I'm more likely to wait it out until someone offers something better. And if I did truly go to cloud-based, it won't be too long until 1TB won't be enough. And I can't justify paying everyone for cloud storage.
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Barbara Moon Batista

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I understand. I have similar cloud storage choices to make for my business. I think this discussion might encourage Adobe to "educate" their consumer with content on what and how each subscription choice is going to affect the consumer. Recent errors have all but cost Adobe a lot of subscribers whether the problem is real or not. It is hurting the brand. Adobe should be our partners and not what we as consumers are competing with for information and solutions. I don't think a disclaimer is going to help. Thank you for starting this thread. Barbara
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Rob Sylvan, Champion

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Jon, I've got a couple of tutorials that delve a little deeper into the process Rikk mentioned:

https://lightroomkillertips.com/managing-adobe-cloud-storage-space-classic-users/

https://lightroomkillertips.com/using-lightroom-cc-desktop-window-cloud-storage/

Hope the links are ok, and I hope you find it helpful.
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Rob Sylvan, Champion

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Jon, I've got a couple of tutorials that delve a little deeper into the process Rikk mentioned:

https://lightroomkillertips.com/managing-adobe-cloud-storage-space-classic-users/

https://lightroomkillertips.com/using-lightroom-cc-desktop-window-cloud-storage/

Hope the links are ok, and I hope you find it helpful.
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Jon Anscher

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Thanks Rob! Both those tutorials were super useful in cleaning up after this weekend's fiasco.
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john beardsworth

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"Classic imported 4 of them, but it stopped and wouldn't import anymore. I just shut down and then restarted Classic, and it imported 9 more, but then stopped again... I'm unclear how to proceed from here..."

In Lightroom Classic's Catalog panel, find the 19 in All Synced Photos and remove them. This will unsync them, freeing space in the cloud.

It would be tedious to do this again and again, so do you have other originals that are using up space? For example, have you taken photos with Lightroom Mobile? In Lightroom Classic, unsync the collections which these photos are in, then sync those collections again. The unsyncing removes the originals from the cloud, and they are then being replaced with smart previews. 
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Jon Anscher

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Yeah, that is super tedious. There’s also something else going on, because I noticed I’d come back and a few more photos would have been loaded. But then it would stop again... it was super weird. In the end, I just ended up deleting all the photos that I had not starred yet, and I’ll re-import the originals or at least the ones I need to merge into panoramas into LR Classic. Lesson learned.

I’m just not willing to be held captive to a pricing structure based on the size of my photo library. The Smart Preview sync is fine for me, but if I can’t import photos into my iPad... there’s just no point.
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john beardsworth

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There's every point providing you know how it works if you do want to import more than 20gb. Rikk pointed you to one less-obvious reason why you've hit the limit, https://assets.adobe.com/files , and another is photos/video taken with Lightroom Mobile. Try both suggestions.
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Jon Anscher

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I'm not sure I quite understand what you are saying.

Yes, Rick helped me eliminate about 1.5 GB of extraneous data. The main reason I went over the limit is because I loaded about 38 GB of photos to the mobile app over the weekend. That much I understand. I didn't think about it, because in the past, I had never had to before.

I don't ever take photos or videos with Lightroom Mobile. I rarely use my phone for that purpose, I almost always have a camera with me.
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Jon Anscher

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Okay, so I've:
  • deleted every file in every tab and every section from assets.adobe.com
  • deleted all originals being stored in the cloud, and confirmed this using Lightroom CC for Desktop (search filter: Synced and Backed Up)
  • permanently deleted all photos in the "Deleted" album at lightroom.adobe.com
And still there is 2.3 GB of space used in my Creative Cloud account. Where else can I go to find the files that are taking up that space?